Account Supervisor

About the role

The Account Supervisor at Platinum Cleaning & Facility Services (PCFS) plays a crucial role in ensuring that all cleaning and facilities work is completed to scope, safely, effectively, and in a timely manner. This position requires strong leadership skills, attention to detail, and the ability to manage multiple tasks simultaneously.

Responsibilities

• Aid in the planning, preparation of training and orientation for new team members.
• Organize and monitor work processes to ensure employees understand their duties and delegated tasks.
• Assist team members with technical issues or advanced problems with given assignments.
• Inspect work performed by team members.
• Address minor corrective performance concerns with team members; refer more serious cases to the Account Manager and/or District Manager.
• Provide follow-up on requests and concerns.
• Identify issues and opportunities during the course of their work and escalate as needed to Account Manager and/or District Manager.
• Communicate building changes (construction, remodeling, repairs, new facility contacts, etc.) to Account Manager and District Manager.
• Train new Team Members on facility scope of work, equipment use, and proper cleaning techniques.

Requirements

• Minimum of 2 years of experience working in a janitorial capacity required.
• Minimum of 1 year of experience working in a supervisory capacity preferred.
• Ability to lift items of up to 35 lbs. while moving around and perform other physical duties (i.e., climb ladder, lifting, bending).
• Ability to adapt and work as a team to ensure daily tasks, project work, requests, and work orders are completed on time and within company expectations.
• Ability to spend up to 100% of the working time standing and walking.

Qualifications

• Must be 18 years of age.

Skills

• Lead by example to ensure daily tasks, project work, requests, and work orders are completed on time and within company and customer expectations.
• Poise and respect with clients, guests, and co-workers.
• Create a work environment where employees want to work with you.
• Manage the “day to day” activities, ad hoc requests, etc.

Benefits

Starting from USD $12.00/Hr. Free Telemedicine*Free Prescription Discount ProgramFree Employee Assistance ProgramsGet paid when you need it with PNC EarnedItFinancial Wellness Support from PNC Workplace BankingHands-on-Training & SupportCareer Development Click Here For More Benefits Information or copy this link . Not available in AR.