Account Supervisor

At Saatchi & Saatchi Health, we believe in making the impossible possible in health. We partner with our clients to turn complexity into clarity, ideas into impact, and ambition into real-world outcomes. By combining creativity, data, and technology, we create work that doesn’t just reach people—it moves them, connects with them, and makes a difference in their lives. Because when our people bring curiosity and courage to the work, we unlock new possibilities for our clients, and better outcomes for the patients they serve. We’re here to push what health can be. And to make it matter.

About the role

The Account Supervisor is a brand champion. They provide strategic input, tactical planning, and direction on their account, with direct management responsibilities. The Account Supervisor builds and maintains positive, lasting client relationships by effectively achieving the client’s marketing objectives while ensuring agency profitability.

Responsibilities

• Maintain constant, positive client contact with key clients.
• Ensure the client is kept apprised of all account activity, including ultimate responsibility for delivering accurate and timely written reports.
• Thoroughly understand, communicate, and advocate the agency’s point of view.
• Ensure alignment on brand strategy and positioning across the client, account team, and internal departments.
• Supervise and effectively manage the production of client-approved marketing tools.
• Provide clear strategic direction to the creative team; evaluate creative work against strategic goals and offer constructive feedback to achieve breakthrough creative.
• Collaborate on the development of creative briefs.
• Act as a team leader: resolve conflicts, provide clear and fair direction, and offer feedback to junior account staff.
• Manage client demands in relation to budgets.
• Raise client awareness of how changes in direction affect estimates.
• Demonstrate financial knowledge and control over budgets, including a thorough understanding of contracts and their implications.
• Make sound decisions regarding job priorities and hours dedicated to tasks.

Requirements

• Proven ability to provide outstanding client service.
• Experience with HCP (Healthcare Professional) brands or openness to learning about them.
• Strong relationship-building skills.
• Demonstrated strategic thinking abilities.
• Leadership experience with a desire to mentor junior team members.
• 1-2 years of managerial experience with direct reports.

Benefits

• Medical, dental, and vision coverage.
• Disability insurance.
• 401(k) retirement plan.
• Parental and family care leave.
• Family-forming assistance.
• Tuition reimbursement.
• Flexible time off.

Pay

Compensation Range: USD $75,050.00 - USD $120,159.00/Annually. This range reflects the pay the Company believes it will offer for this position at the time of posting. Compensation will be determined based on the skills, qualifications, and experience of the applicant, along with the requirements of the position.