Account Supervisor

About the role

The Account Supervisor will be a driving force behind day-to-day activities on a client brand supporting and managing key client relationships as well as coordinating a range of HCP projects. This role offers the opportunity to deliver high-quality scientific programs, manage day-to-day client interactions, and contribute to impactful healthcare solutions within a collaborative and supportive environment.

Responsibilities

• Demonstrate confidence and authority as the day-to-day voice of the agency team.
• Model project leadership—prepared and proactive, thorough and accurate.
• Establish rapport and trust with a range of staff members assigned to your account(s)—acknowledging the expectations of others, identifying team and project needs, remaining open to considering multiple points-of-view.
• Provide mentorship and guidance to Account Managers, Project Managers and Project Coordinators, facilitating their growth and development.
• Actively identify new business opportunities within existing accounts and through other contacts.
• Generate internal project estimates and collaborate with PM/PC to develop timelines.
• Translate client needs and expectations to internal agency team through project brief development and internal meetings and communications with the cross-functional agency team.
• Monitor project estimate vs. actual time and cost accruals.
• Review monthly account billing for accuracy and completeness in accordance with client PO(s).
• Assist in the development and approval of scopes of work (project descriptions, assumptions, estimates).
• Aid in tactical planning and brand strategy.

Requirements

• 4+ years of pharmaceutical agency experience.
• Strong attention to detail with the ability to manage a diverse range of projects.
• Proven supervisory experience and mentoring skills.
• Detail oriented with the ability to manage a wide variety of projects and team members.
• Experience managing and nurturing client relationships.
• Outstanding communication skills: oral, written, and interpersonal.
• Experience with product launches.
• Proficiency in Veeva, Ziflow, or other digital routing and MLR platforms.
• Exceptional financial management capabilities within budget constraints.

Benefits

At RevHealth, we offer a comprehensive benefits package designed to support your well-being and financial security. Our benefits include:

• Healthcare Coverage – Four medical insurance options, plus dental and vision plans.
• 401(k) Plan – RevHealth matches 100% of the first 3% of your contributions and 50% of the next 2%, totaling a 4% match if you contribute at least 5%.
• Company-Paid Life Insurance – Providing peace of mind for you and your loved ones.
• Generous Flexible Paid Time Off – Supporting work-life balance.

Pay

The Pay Range For This Role Is 90,000 - 120,000 USD per year (Remote (United States)).