Account Supervisor

About the role

At AbelsonTaylor Group, we're seeking an Account Supervisor to join our team. The Account Supervisor is the account lead for their assigned brand, collaborating with clients and agency teams to create impactful marketing tactics aligned with brand strategy while elevating our creative output. The Account Supervisor builds and sustains positive client relationships, continuously evaluating agency team performance and anticipating brand needs. Balancing client and agency needs, the AS ensures top-tier client service while integrating the agency's expertise into every project.

What You'll Do

• Supervise tactical programs across multiple audiences (HCP, Patient, Consumer), ensuring team performance and exceptional client management
• Support Account Director and VP in developing and refining brand strategy and key marketing objectives through client and internal discussions
• Become the go-to for key clients and internal team, managing all brand activity and fostering trusting, collaborative partnerships
• Serve as the agency brand expert, proficient in brand strategy, core messaging, and competitive landscape
• Craft well-written job start forms with clear objectives and client expectations
• Oversee ongoing status updates and weekly reports, ensuring comprehensive project updates and developments
• Lead and participate in client-agency workshops and meetings, driving agenda development, slides, workshop needs, and output decks
• Ensure thorough recaps and conference reports, promptly summarizing all meetings and discussions
• Lead tactical planning and SOW development to execute agency work effectively
• Attend MRL reviews, consulting with client and team throughout the review process
• Identify opportunities for innovation to drive organic business growth
• Stay updated on competitive and market dynamics, providing insights on business and brand impact
• Nurture, mentor, and train junior account team members to foster their professional growth
• Partner with PM team to maintain financial health of the brand, discussing budget needs with clients

Qualifications

• Bachelor's degree required
• 5+ years of agency or marketing experience, with focus on life sciences preferred
• Proven leader who owns their brand and guides teams effectively
• Strong relationship builder who collaborates across client and internal teams for optimal agency performance
• Excellent attention to detail with ability to clearly communicate direction and interpret client needs
• Strong negotiator who challenges thinking constructively with critical analysis
• In-depth knowledge of multi-channel tactics to execute integrated campaigns effectively
• Collaborative team player who is flexible and willing to contribute wherever needed
• Understanding of analytics and reporting to meet campaign and brand requirements
• Some travel required depending on client and brand needs

Benefits

• Medical, Dental, and Vision coverage
• 401k with company match of 50% on the first 6%
• Adoption assistance – up to $2,500 of financial assistance
• Company-paid life insurance, short-term and long-term disability
• Short-term disability providing 100% of salary coverage
• Paid parental leave for birth and non-birth parents (4 weeks)
• Summer Fridays
• Flexible Time Off (FTO)
• 11 holidays and end-of-year office closure
• Company-provided learning and development opportunities
• Free lunch Wednesdays
• Wellness program

Pay

$90,000–$110,000. The starting salary offer will depend on the candidate's skills, qualifications, and experience.

Schedule

This position follows a hybrid schedule, requiring employees to be onsite Tuesday–Thursday each week in our Chicago office. We make reasonable accommodations for employees and applicants with disabilities who require schedule accommodations.