Account Receivable Compliance Analyst (3114)

Key Responsibilities

• Partner with Sales, Operations, Legal, and Customer Service to resolve billing disputes and reduce customer risk.
• Serve as the functional expert for AR technology and ERP systems, supporting system enhancements, testing, reporting, and user training.
• Develop, maintain, and improve Accounts Receivable Standard Operating Procedures (SOPs).
• Review and process credit memos and customer write-offs in accordance with company policy and internal controls.
• Audit invoices against customer contracts, Master Service Agreements (MSAs), pricing schedules, and supporting documentation to ensure billing accuracy.
• Manage high-risk customer accounts, including those in legal proceedings, bankruptcy, or third-party collection agency status.
• Perform customer credit reviews, establish credit limits, and administer customer credit holds.
• Manage the customer onboarding process, including account setup, documentation review, tax exemption certificates, and credit application processing.

Qualifications

• 3+ years of experience in accounts receivable, billing, or collections.
• Proficiency with accounting/ERP systems and Excel.
• Strong attention to detail and accuracy in high-volume data environments.
• Excellent written and verbal communication skills.
• Ability to prioritize and manage multiple accounts and tasks simultaneously.

Preferred Qualifications

• Self-starter with the ability to work effectively across departments.
• Familiarity with credit and collections best practices.
• Experience with automated invoicing/payment platforms.