Account Manager II (Remote)

Responsibilities

• Drive Growth & Engagement: Lead the charge in growing group enrollment by marketing directly to client associates. Plan and execute impactful communication and education strategies that resonate with diverse employee populations.
• Build and Maintain Relationships: Build and maintain strong, consultative relationships with senior-level decision-makers. Provide expert guidance on benefit design, renewal strategies, and implementation planning.
• Lead Client-Facing Initiatives: Independently conduct on-site and virtual meetings with employers and employees across multiple locations. Travel in and out of the state to deliver high-touch service and ensure client satisfaction.
• Solve Complex Challenges: Use your benefit expertise and business acumen to resolve escalated issues, assess risk, and collaborate with internal and external stakeholders to deliver timely, effective solutions.
• Deliver Strategic Value: Partner with clients to develop and implement structured benefit programs, including open enrollment campaigns, wellness initiatives, and third-party integrations.
• Ensure Compliance & Insight: Stay ahead of regulatory changes and industry trends. Educate clients on legal developments and ensure benefit programs remain compliant with federal and state laws.

Qualifications

• Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
• Licenses/Certifications: Upon Hire Required Current health and life license for the jurisdictions of Maryland, DC, and Virginia.
• Experience: 3 years experience in sales, sales support, implementation, benefit administration or Account Management.
• Knowledge, Skills And Abilities (KSAs): Exceptional communication and presentation skills. Strong problem-solving and organizational abilities. Proficiency in Microsoft Word and Excel; PowerPoint a plus. Deep understanding of employee benefits and insurance regulations. Ability to manage multiple priorities and deliver outstanding service under pressure.

Benefits

• Salary Range: $52,000 - $84,500
• Travel Requirements: Approximately 20% travel year-round (local and national). Up to 50% travel during Q4 to support peak enrollment season.

Pay

Salary Range Disclaimer The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location.

Benefits

• CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Schedule

We are unable to offer a specific schedule at this time.

Skills

• Exceptional communication and presentation skills.
• Strong problem-solving and organizational abilities.
• Proficiency in Microsoft Word and Excel; PowerPoint a plus.
• Deep understanding of employee benefits and insurance regulations.
• Ability to manage multiple priorities and deliver outstanding service under pressure.

Benefits

• CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).