Account Manager II (Remote)

Responsibilities

• Drive growth and engagement by marketing directly to client associates and executing impactful communication and education strategies.
• Build and maintain strong, consultative relationships with senior-level decision-makers and provide expert guidance on benefit design, renewal strategies, and implementation planning.
• Independently conduct on-site and virtual meetings with employers and employees across multiple locations, traveling in and out of the state to deliver high-touch service and ensure client satisfaction.
• Solve complex challenges using benefit expertise and business acumen, collaborating with internal and external stakeholders to deliver timely, effective solutions.
• Partner with clients to develop and implement structured benefit programs, including open enrollment campaigns, wellness initiatives, and third-party integrations.
• Stay ahead of regulatory changes and industry trends, educating clients on legal developments and ensuring benefit programs remain compliant with federal and state laws.

Qualifications

• Education: Bachelors degree preferred OR 4 additional years of relevant experience.
• Experience: Minimum 3 years in sales, account management, benefit administration, or implementation.
• Licenses/Certifications: Active health and life insurance license for Maryland, DC, and Virginia is required.
• Knowledge, Skills And Abilities (KSAs): Exceptional communication and presentation skills, strong problem-solving and organizational abilities, proficiency in Microsoft Word and Excel; PowerPoint a plus, deep understanding of employee benefits and insurance regulations, ability to manage multiple priorities and deliver outstanding service under pressure.

Travel Requirements

• Approximately 10% travel year-round (local and national).
• Up to 40% travel during Q4 to support peak enrollment season.

Pay

Salary Range: $52,000 - $84,500

Salary Range Disclaimer: The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location.

Benefits

CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.