Account Manager (Remote)
About the role
We are looking for an Account Manager, who will grow existing client accounts. This sales and tactically driven position will require client relationship management and promotional industry knowledge, supplier relationships, and knowledge of brand guidelines.
Responsibilities
- Achieve each client's marketing objectives through branded merchandise solutions
- Ensure on-time and on-budget delivery of solutions
- Owner of the client experience
- Revenue accountability for a portfolio of accounts; meet targeted revenue growth and margin
- Expand existing account revenue by introducing HALO's unrivaled set of capabilities
- Manage a portfolio projects with varying clients, timelines, priorities, costs, and logistical complexities
- Produce creative and accurate quotes and presentations using innovative product ideas
- Utilize vendor relationship and internal resources for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
- Onboard new clients to HALO ways of working: ordering, approvals, quality, production, and more
- Model HALO values of Ingenuity, Inclusion, and Determination while working collaboratively as one, national team
- Manage client expectations through effective communication of project changes, order timelines and status updates to internal and external stakeholders
- Contribute to winning new client accounts
- Maintain accurate and up-to-date records of quotes, orders and art proofs
- Generate reports to track open orders and billing progress
- Communicate extensively with manufacturers and clients
- Develop strong relationships with Sales and Promotional Product Suppliers
- Care for ordering and return of samples for client presentations
- Enter sales orders
- Care for ordering and return of samples for client presentations
- Care for ordering and return of samples for client presentations
Requirements
- 3+ years experience in a project management role
- 5+ years in sales support experience
- Knowledge of international manufacturing compliance standards and product safety testing processes
- Experience working with global manufacturers
- Proficient in Microsoft applications (Word, Excel, Outlook and PowerPoint)
- Proficient in ERP systems
- Enjoy problem-solving, and helping customers
- Comfortable making judgment calls, and prioritizing workload
- Excellent oral, written and interpersonal communication skills
- Motivated by working in a goal-oriented, deadline-driven team with autonomy in how you work
- Curious, flexible and good humored with a positive “can do” attitude
- Active participant in giving and receiving appreciative and constructive feedback
- Motivated learners that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments
Qualifications
The estimated base salary range for this position is between $55,000 - $75,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
Benefits
- Nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
- Additional Voluntary Benefits
- 401(k) Retirement Savings Plan
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
Pay
The estimated base salary range for this position is between $55,000 - $75,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
Schedule
Not specified
Benefits
- Nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
- Additional Voluntary Benefits
- 401(k) Retirement Savings Plan
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)