Account Manager (Clinical Outcomes Assessments) - Mapi Research Trust

About the role

The Account Manager supports efforts to maintain and expand upon COA author and client relationships for the assigned PCS service area(s). The Account Manager owns several accounts and is responsible for understanding clients' business objectives and for supporting responses and BD efforts across PCS.

Responsibilities

• Actively supports the growth and integration of service areas with ICON’s Patient Centered Sciences (PCS).
• Proactively and independently expands knowledge base on constantly evolving industry trends and news and best practices.
• Serves as expert in COA management field and guides COA developers and/or copyright holders toward COA best practices in licensing, linguistic validation, electronic implementation and copyright protection.
• Continuously develops awareness of the pharma / biotech / medical device industry landscape as it relates to department specific service-related trends and challenges and guides awareness for PCS staff.
• Drives understanding and awareness of PCS staff on the nature of COA author relationships and supports the building/broadening of these relationships.
• Proactively develops new business opportunities and drives revenue growth through regular and meaningful communication.
• Prepares and leads discussions with the assigned COA authors/copyright holders on the update and signature of contracts.
• Manages a portfolio of active accounts; handling client communications, client outreach and RFI/RFP response development and coordination with all stakeholders across MRT and ICON as needed.
• Captures and distributes new COAs to internal teams.
• Coordinates with scientific leaders, project management teams, and other contributors (i.e. suppliers) to drive forward the creation of compelling and competitive proposals.

Requirements

• Bachelor's Degree
• Advanced English level
• Minimum 2 years of experience in Sales and Business Development
• Experience in pharma industry, COA field, Project Management, organizational skills is a plus.