Account Executive - HVAC Service and Projects

About the Role

You will develop new business by marketing and selling Scheduled Service Agreements and targeted repair solutions for property managers and building owners. These agreements and projects involve routine service and diagnosing issues with commercial HVAC systems, recommending necessary repairs or replacements, and ensuring optimal system performance.

LONG is a recognized leader in the mechanical services industry, providing advanced HVAC solutions with a strong market presence.

Responsibilities

• Manage and grow assigned territory and/or group of accounts consisting of building owners, end-users, and property managers.
• Engage with customers through site surveys, cold calls (phone and in-person), and consultations to assess needs, identify deficiencies, and propose tailored HVAC solutions.
• Compile pricing of required equipment, materials, subcontractors, and repair/installation labor.
• Compose a defined scope of work of the required repair/installation into a written proposal.
• Adhere to LONG’s training and guidance on our sales systems and philosophies.
• Cold calling on the phone and in-person at prospects' locations.
• Work with operations, finance, legal, and other inside and outside resources as needed to obtain the sale.
• Follow through on sold work to ensure satisfactory completion.
• Ensure smooth sales-to-operations turnover and monitor progress.
• Assist in resolving customer satisfaction issues and collections as needed.
• Utilize sales software for sales activity reports, forecast reports, and expense tracking.
• Participate in civic and professional organizations, and sales department meetings, workshops, and seminars.
• Continue to pursue in-depth product and service knowledge and acquire deeper selling, technical, and financial skills.
• Keep current on market business and product trends.
• Adhere to all LONG safety standards.
• Other duties as assigned.

Requirements

• 1+ years of sales-related work experience.
• Moderate related technical and financial expertise.
• Ability to legally operate a motor vehicle.
• Understanding of HVAC, energy management, engineering, installation, and construction procedures.
• Ability to interpret mechanical plans and specifications.
• Strong oral, written, and interpersonal communication skills.
• Excellent customer service and computer skills.
• Ability to interact with all levels of personnel, including upper management.
• Ability to handle multiple tasks simultaneously.
• High level of accountability and willingness to take responsibility.
• Attention to detail.

Preferred Qualifications

• Associate degree in engineering, business, or a similar field with 2-4 years of related work experience.
• Credentials, including LEED GA/AP, CEM, FE, or PE.
• ASHRAE association membership.

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Physical Requirements

• This position may require lifting up to 75 lbs. from floor to countertop and countertop to floor.
• Ability to climb stairs, ladders, scaffolds, or elevated platforms as needed.

Work Environment

• Indoor office and outdoor environment.
• General construction sites and customer sites.

Hazards

• Inclement weather possible.
• Various risks typical of construction sites.
• Elevated surfaces including roofs.
• Exposure to chemicals.

Competencies

To perform this position successfully, an individual must display the following qualities:

• Understand and meet customer needs.
• Collaborate effectively with colleagues.
• Manage potential hazards and risks.
• Engage with and contribute to the community.

Pay

Pay Range: $80,000 - $105,000 base, plus commission.

Benefits

• Medical, Dental, and Vision Insurance.
• Voluntary Life Insurance.
• Voluntary Accident and Critical Care Insurance.
• Basic Life Insurance.
• Short-Term and Long-Term Disability.
• Employee Assistance Program (EAP).
• 401(k) with Employer Matching contributions.
• Profit Sharing/Bonus/Commission Program as applicable.
• Paid Time Off.
• Paid Community Service Day.
• 8 Paid holidays.
• Tuition Reimbursement.
• Pet Insurance.
• Legal and IDShield.