Account Executive, Employee Engagement

About the Role

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients.

Responsibilities

• Employee Engagement & Internal Communications: Support the development and execution of employee engagement and internal communications programs that help organizations inform, engage, and inspire employees.
• Content Development & Storytelling: Research, write, and edit communications materials including emails, newsletters, presentations, messaging documents, leadership communications, and other employee-facing content.
• Research & Communications Insights: Conduct communications research, monitor trends, and identify insights that help inform strategies, content, and program recommendations.
• Client Support & Program Execution: Support day-to-day client work by managing timelines, coordinating deliverables, and contributing to successful communications programs.
• Business & Industry Understanding: Develop an understanding of client businesses, industries, and communications challenges while staying informed on employee engagement, internal communications, and change management best practices.
• Team Collaboration & Professional Growth: Partner with colleagues across disciplines, support junior team members, and contribute to a collaborative environment where people can learn and grow.

Requirements

• 2+ years of experience in public relations, internal communications, corporate communications, or related fields within an agency or similar environment.
• Experience supporting employee engagement, internal communications, or change management programs.
• Strong writing and editing skills, with experience developing content for employee, leadership, or stakeholder audiences.
• Experience conducting communications research and translating findings into clear recommendations.
• Strong organizational skills with experience managing multiple priorities and deadlines.
• Ability to think strategically while supporting day-to-day client programs.
• Strong communication and relationship-building skills with the ability to collaborate across teams.
• Curiosity about employee engagement, workplace culture, and evolving communications practices.
• Collaborative mindset with a willingness to learn, contribute ideas, and support team success.

Preferred Qualifications

• Familiarity with internal communications platforms such as Firstup, SocialChorus, Qualtrics, Workplace, SharePoint, or similar tools.
• Experience supporting integrated communications or organizational change initiatives.
• Experience creating presentations, newsletters, or executive communications.
• Interest in employee engagement research, communications measurement, or workplace culture.

Pay

Pay Range: $60,000 - $70,325 USD/year. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. Other rewards may include annual bonuses.

Benefits

• A variety of medical, dental, and vision insurance with prescription plans, as well as short and long-term disability.
• Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
• Employee resource groups that build communities for sharing and support.
• Generous vacation, paid holidays, and self-care time.
• 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance, and free access to a certified financial coach.
• ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.