Account Executive, Crisis & Reputation Management

Orchestra is a full-service marketing-communications firm that offers clients across sectors unparalleled strategy, storytelling, and data science expertise. Its growing team of 700+ storytellers and strategists is shaping what’s next in communications, with experience spanning consumer, technology, climate and sustainability, education, healthcare, philanthropy, real estate, travel, hospitality, and arts and culture.

Since 2022, Orchestra has acquired nine firms, including: BerlinRosen, Civitas, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward, and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals.

About The Crisis And Reputation Management Team

Our Crisis and Reputation Management team combines traditional crisis communications—helping institutions, companies, nonprofits, and high-net-worth individuals defend themselves from reputational threats by shaping the narrative—with advocacy for some of the most important causes of our day, including defending civil rights, combating gender and race discrimination, and advocating for gun violence prevention. The team serves as high-level strategic partners, helping clients identify desired outcomes and chart a course to reach them through stakeholder communications, media strategy, leveraging owned channels, or a combination of these tactics.

About The Role

Orchestra is seeking a thoughtful and driven Account Executive to join our Crisis and Reputation Management team. In this role, you will support clients navigating complex, high-profile challenges, from sensitive legal matters to urgent media situations and advocacy campaigns on today’s most pressing social issues. You’ll help execute communications strategies that shape public understanding, manage risk, and advance meaningful outcomes for our clients.

This role is based in our New York, N.Y. office on a hybrid basis. The Crisis and Reputation Management team is in-office at least 3 days per week.

Responsibilities

• Implement strategy, creative brainstorming, and campaign planning for multiple high-profile accounts
• Manage media monitoring and rapid response for clients
• Write and edit persuasive external and internal documents, including vetting reports, research memos, and fact sheets
• Oversee day-to-day communications with clients, including staffing weekly calls and analyzing press coverage and writing event recaps
• Manage work streams across multiple accounts and teams within the Orchestra network

Requirements

• 3+ years of relevant experience in strategic communications in a PR agency, media outlet, politics, government, or advocacy
• Ability to communicate clearly and effectively, both orally and in writing
• Ability to handle multiple assignments at once, work quickly, and meet deadlines in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to work with a team to meet group objectives

Pay

Salary range: $70,000 - $80,000

Orchestra is the first communications company built for today’s media landscape. To ensure applicants are matched with the best-suited roles, information submitted may be shared with our network agencies. By providing your information, you consent to allow us and our subsidiaries to keep it on file and contact you regarding job opportunities and related updates.