Account Executive - Atlanta
We are NCR Voyix, a global tech company that powers the everyday transactions that make your life easier. As the world leader in consumer transaction technologies, we turn everyday interactions with businesses into exceptional experiences. With our software, hardware, and portfolio of services, we enable over 400 million transactions daily. Our mission is to help customers exceed their goals—whether in customer satisfaction, revenue growth, operational excellence, or profit growth—by pioneering how the world interacts and transacts.
About the role
We’re seeking a versatile leader with experience growing and leading solutions sales teams in the retail industry. The primary objective of this position is to lead and drive sales activity resulting in revenue from large and strategic retailers in the mid-Atlantic and Northeast region. Ideal candidates will have experience creating highly complex software, hardware, and consulting solutions for large accounts, with a history of success developing a sales funnel and selling across multiple offices in the C-suite.
Residence in the surrounding area—including Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, Virginia, and the District of Columbia—would be considered.
Responsibilities
- Sell solutions and services to major retailers in the Northeast and mid-Atlantic region.
- Create and own executive relationships across marketing, operations, and IT to ensure the full breadth of NCR Voyix’s portfolio is leveraged to solve customer business issues.
- Understand customer business objectives and tie NCR Voyix solutions to their problems, positioning NCR Voyix as a strategic partner.
- Develop account plans with measurable, time-bound goals and objectives.
- Create a strategic roadmap aligning customer needs, issues, and opportunities with industry best practices and company offerings.
- Manage the sales process, including identifying opportunities, managing the funnel and forecast, handling contract negotiations, and driving deployment of solutions.
- Engage NCR Voyix resources into the customer base and ensure ongoing customer satisfaction during pre-sales and post-sales engagements.
- Communicate efficiently internally and drive cross-functional teams to ensure customer success.
Requirements
- Bachelor’s degree or equivalent in a related discipline.
- 10+ years of related business and sales experience with a proven track record of success selling technology in the retail vertical.
- In-depth experience and understanding of the retail market and related competition.
- Background in SaaS and/or application software, with an emphasis on creating volume and value.
- Demonstrated history of managing the sales process and developing strategic roadmaps that align customer needs with industry best practices.
- Ability to collaborate with customers and partners to deliver greater business value.
- Strong communication and interpersonal skills, including establishing credibility and trust with cross-functional teams (e.g., Engineering, Development, Finance, Legal, and Professional Services).
Preferred Qualifications
- Master’s degree (MBA preferred).
- Prior relationships selling to retail store formats, including department, drug, and grocery store segments.
- Strong executive presence, with extensive visibility both internally and externally.
- Project management skills and proficiency in client and business plan management.
- Previous successful client management in the retail segment, especially with top-tier clients in department store, drug store, grocery, convenience, fuel, and specialty store segments.