Account Director/Senior Account Director/Group Account Director

About the role

The Account Director for the Scientific and Medical Affairs team serves as the primary client contact, leading client relationships of ~$2M, providing strategic counsel, and overseeing the successful execution of projects for emerging and mid-stage biotech companies as part of our Biotech Center of Excellence (COE).

Responsibilities

• Serve as the day-to-day client lead and trusted advisor for emerging and mid-stage biotech partners across medical affairs and publication workstreams, leveraging our Biotech COE
• Provide senior-level strategic counsel on key programs, tailoring recommendations to the realities of emerging and mid-stage biotech (e.g., evolving evidence, rapid timelines, and lean teams)
• Oversee account operations to ensure seamless execution of high-quality deliverables - driving proactive issue resolution, clear stakeholder communication, and consistent delivery standards across the Biotech COE
• Drive strategic planning and account growth by identifying opportunities to evolve and expand programs for existing and identified emerging and mid-stage biotech clients.
• Ensure financial stewardship across the account, including budget oversight, forecasting, resourcing, and profitability management.
• Mentor and develop team members, fostering a collaborative, high-performing environment and contributing to capability-building within the Biotech COE.
• Stay current on industry trends, competitor activity, and relevant regulatory updates - translating insights into practical guidance for biotech clients.
• Support new business efforts for emerging and mid-stage biotech, contributing to pitches and proposals and partnering with the Biotech COE to showcase differentiated expertise.

Requirements

• 6+ years of experience in medical affairs and ideally publications, in an agency setting.
• Minimum of 3 years of experience servicing biotech clients.
• Proven leadership skills, with experience managing client relationships and internal teams.
• Strong strategic thinking and problem-solving abilities, with a track record of driving account growth.
• Exceptional communication and presentation skills, with the ability to influence and engage stakeholders at all levels.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Proficiency in financial management, including budget tracking and forecasting.
• Experience with Advisory boards, investigator meetings, and meeting management.
• Veeva management expertise (preferred but not required).

Qualifications

• Bachelor’s degree or equivalent work experience required.

Skills

• Adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow.
• Proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• Highly organized self-starter, able to work independently and under tight deadlines.

Benefits

• Comprehensive benefit program and perks, tailored to your region.
• Free snacks to keep you running all day long.
• Generous holiday and paid time off.
• Options for private medical, dental, and vision plans.
• Savings for the future.
• Mental wellness coaching and support.
• Access to more than 13,000 online classes with LinkedIn Learning.

Pay

Pay Range: $150,000-$170,000

Schedule

This is a hybrid role, based in any of our US offices—New York City, Boston, Chicago, San Francisco, Carmel (IN), or Lambertville (NJ)—or remotely within the US, depending on team and business needs.

Benefits

• Real Chemistry is an Equal Opportunity employer.

Company Culture

We are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Contact Information

To apply for this job, please visit our website and follow the application instructions provided there.