Account Director, Podcast
Who We Are
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.
What You’ll Do
- Manage and maintain a portfolio of high-value, complex client relationships to drive revenue growth and customer satisfaction.
- Develop and execute strategic account plans to identify new business opportunities, expand existing relationships, and increase revenue.
- Collaborate with cross-functional teams to deliver tailored solutions that meet clients' needs and exceed their expectations.
- Analyze client data and market trends to identify opportunities for growth and provide insights to inform account strategy.
- Negotiate renewals and/or new deals with clients, ensuring profitable and mutually beneficial agreements.
- Serve as a strategic member of the Podcast Business team.
- Work closely with cross-functional internal teams such as Business Development, Technical Account Management, Product, Solution Engineers.
- Coach project owners through duration of a project or work plan; Help apply pressure or escalation when needed to outside stakeholders or teams to drive the project forward.
- Use knowledge of process and tools to communicate, discuss, promote business successes/wins and issues/needs within the department and to various stakeholders.
- Use depth of domain expertise to anticipate changes to technology/process and prepare the team to adapt.
- Explore new technologies outside of day-to-day role and build roadmap for implementing new technology into the workflow.
- Anticipate cross-functional communication issues and address effectively within own team and cross-functionally.
- Lead strategic discussions with cross-functional teams and upper management.
What You’ll Need
- 8+ years experience in account management, sales, or a related field, with a proven track record of success in managing complex client relationships.
- In-depth knowledge of the advertising industry and complimenting technologies, including market trends, competitor activity, and regulatory requirements.
- Proven ability to drive revenue growth and increase customer satisfaction through strategic account planning and execution.
- Demonstrated ability to quickly learn and develop a deep understanding of complex products and services, enabling you to confidently position solutions and advise clients on their business impact.
- Proficient knowledge of Outlook, Slack, Jira, Google Office Suite.
- Ability to influence stakeholders and drive alignment in complex or sensitive situations while maintaining strong, trust-based relationships.
- Experience with automation and/or AI tools such as chatGPT, Gemini, etc.
- Must have legal right to work in the U.S.