Account Director – AI & Infrastructure Providers - fully remote!
Who We Are
We're revolutionizing the way companies buy and sell digital infrastructure (Datacenter, cloud, and network services), and we're extremely proud of that. Digital infrastructure services are the building blocks of the internet and at the core of every industry. Traditionally, it's been bought manually through service provider salespeople, resulting in high costs, slow procurement cycles, and services that aren't the best fit - slowing down the ability of companies to build and innovate. Inflect's marketplace and advisory are removing friction so any company can get what they need, when they need it, with the right deal terms.
Day-To-Day Responsibilities
Partner Lifecycle & Performance Engine: Lifecycle Management: Manage recruitment, readiness, and SLA compliance to ensure partners are fully prepared to transact.
Data Hygiene: Monitor and improve inventory freshness and data accuracy to maintain marketplace trust.
Performance Optimization: Drive partner tiering and prioritization through QBRs and performance improvement paths.
Cross-Functional Solution Enablement: Offering Architecture: Collaborate with Solution Architects and Product teams to translate partner capabilities into actionable marketplace offerings.
Techical Enablement: Conduct partner briefings and intelligence-sharing sessions to align technical capabilities with customer needs.
Marketing & MDF: Coordinate with Marketing for partner visibility, case studies, and strategic MDF program execution.
Marketplace Intelligence & Insights: Actionable Intelligence: Produce high-value outputs regarding capacity/power availability and adjacency intelligence for the Sales team.
Success Tracking: Own the KPIs for partner performance, tracking everything from onboarding cycle time to opportunity routing scores.
Platform Readiness: Support platform integration programs to scale marketplace adoption and drive AI-enabled insights.
Qualifications
Ecosystem Expertise: 5+ years in infrastructure, AI, cloud, hosting, or network sales/operations with a deep understanding of GPUaaS and colocation.
Operational Excellence: Highly analytical with a relentless focus on data hygiene, SLA compliance, and performance metrics.
Strategic Enablement: Proven experience in partner recruitment, onboarding, and lifecycle management.
Executive Communication: Strong presentation skills and the ability to interface confidently with Fortune 500 leadership.
Collaborative Spirit: A proactive problem-solver who can navigate cross-functional teams to drive alignment.