Account Director (US - Remote)
Mission
SpotMe is a leading B2B event platform that helps enterprises increase the impact of their events by delivering CRM-connected, high-quality experiences across in-person, virtual, hybrid events, and webinars. With a strong focus on life sciences, SpotMe powers Onomi: an HCP engagement product that enables medical and commercial teams to run impactful congresses, symposia, advisory boards, and webinars. Together, SpotMe and Onomi turn events into a company’s most effective engagement channel.
Objectives
- Identify and close expansion, upgrade and renewal opportunities
- Perform account research, mapping and planning
- Execute account retention and expansion plan
- Handle first-line account product, compliance and administrative
- Report on sales activities
- Build relationships with key account stakeholders
What you need to be great at
- Account leadership: Manage large accounts ($200K-$2M) in large companies (>500 employees) over time, understand the decision-making process and buying centers, and establish and nurture relationships with key people to expand scope and volume.
- Industry expertise with business orientation: Bring SaaS experience selling into critical industries - pharma, financial services, professional services, or tech - with demonstrated experience working with the most demanding customers. Spot pain points, help customers form business cases, and guide them towards execution. Pharma HCP engagement expertise, with all its nuances (medical, commercial, marketing), is a plus but not a must.
- Autonomy and resourcefulness: Make decisions with confidence, find ways around obstacles, be scrappy, creative, and solution-oriented, move fast, and act proactively, even when there is no immediate commercial upside.
- Commercial sharpness: Run numbers quickly, think several steps ahead in negotiations, understand what truly drives customers' business, build a solid business case that holds up in front of a C-suite or procurement team, and make decisions and form working hypotheses even when you don't have all the facts.
SpotMe
SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.
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