Account Director (Freelance, Remote)

Serves as the day-to-day strategic lead

• Builds strong client partnerships
• Leads strategic conversations
• Keeps complex marketing initiatives moving forward with confidence

Client Relationships & Leadership

• Builds trusted client relationships
• Acts as a proactive partner, advisor, and problem-solver

Strategic Planning & Optimization

• Leads annual planning
• Conducts strategic discussions
• Provides ongoing optimization recommendations

Email Campaign Management

• Develops and executes monthly email campaigns
• Maintains alignment and timely delivery with client stakeholders and internal teams
• Monitors campaign performance
• Transforms data-driven insights into actionable recommendations

Collaboration & Communication

• Presents campaign recommendations, performance updates, and strategic perspectives with confidence and clarity
• Partners closely with creative, copywriting, and project management teams
• Facilitates communication between client stakeholders and internal teams

Industry Experience & Skills

• 5+ years of account management or client services experience
• Experience managing email marketing programs and campaign execution
• Strong understanding of marketing strategy, annual planning, and performance analysis
• Ability to translate campaign data into actionable recommendations and client-facing insights
• Experience using project management and workflow tools such as Monday.com
• Experience in financial services, insurance, healthcare, or other highly regulated industries is a plus

Personality & Work Style

• Collaborative, ego-free mindset
• Willingness to roll up your sleeves when needed

About MELD

We're not interested in unnecessary layers, inflated titles, or big egos. We're interested in smart people who care about great work, strong partnerships, and helping clients succeed. At MELD, we work collaboratively, communicate openly, and support one another.