Account Development Manager

Key Responsibilities

• Ensure outstanding customer service is provided to existing customer accounts.
• Keep up to date with current promotions, new products, and current customer service practices to find opportunities for growth.
• Develop account planning strategies, sales opportunities, accounts with growth potential, and understand existing business and the segments they serve.
• Use Customer Relationship Management (CRM) tool to run accounts, maintain call logs and contact info, run reports, etc.
• Collaborate with store managers and employees to ensure customers' needs are met or exceeded.
• Facilitate and accurately generate customer quotes to achieve margin targets in alignment with pricing strategies.

Qualifications

• A high school diploma with 3+ years of previous sales experience with stellar customer service acuity.
• A higher-level education degree in a business-related field preferred, but not required.
• CRM software experience is preferred, but previous coatings experience is highly sought after.
• Daily travel within your assigned territory; must possess a valid driver's license.