Access Associate - Optional Bethesda Butler
About the role
Make a difference every day as an Access Associate at TriHealth Bethesda Butler Hospital. Join a compassionate, servant‑led team committed to excellence in patient care while working in a supportive, high‑energy environment. We offer career growth opportunities, a comprehensive benefits package (for PT or FT) and competitive shift differentials as appropriate for your shift worked. Requires 2 weeks of Day paid training in Norwood (24‑30 hrs/week). Apply today and grow your career with a team that truly values you.
Location: Bethesda Butler Hospital, 3125 Hamilton Mason Road, Hamilton, OH 45011. Map link
Work Schedule
Optional Day shift with holiday/weekend rotation.
Benefits
For full‑time or part‑time, there is a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page: TriHealth Benefits
Requirements
- High School Degree or GED
- Experience in fast‑paced customer‑driven environment
- Ability to operate multiple computer applications
- Excellent verbal and written skills
- Typing speed of 35 wpm
- Medical terminology required within first year of employment if not already taken
- 1‑2 years experience in Customer Service
Responsibilities
- Ability to adapt to a dynamic work flow, appropriate volume registrations per hour and other identified departmental targets.
- Meets departmental targets for accuracy and avoiding critical errors.
- Follows scripting, anticipates customer needs, problem solving skills, consistent and positive interactions with patients and co‑workers.
- Demonstrates Always Behaviors and AIDET + The Promise.
- Follows regulatory and departmental policies for collection of data, patient safety and point of service collections.
Working Conditions: Bending - Consistently; Climbing - Rarely; Concentrating - Consistently; Continuous Learning - Consistently; Hearing: Conversation - Consistently; Hearing: Other Sounds - Consistently; Interpersonal Communication - Consistently; Kneeling - Consistently; Lifting <10 Lbs. - Consistently; Lifting 50+ Lbs. - Rarely; Lifting <50 Lbs. - Rarely; Pulling - Consistently; Pushing - Consistently; Reaching – Consistently; Reading - Consistently; Sitting - Consistently; Standing - Consistently; Sto