Academic Success Coach

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Must not create sections with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. The posting includes salary: "New hires selected for this position at the University of Central Florida can expect to be offered the base salary of $48,000 for the role." Also "Expected Salary $48,000.00 to Negotiable". So we have pay info. Benefits: "UCF offers: Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program Paid time off, including annual and sick time off and paid holidays Retirement savings options Employee discounts, including tickets to many Orlando attractions Education assistance And more…". So benefits content exists. Schedule: "Work Schedule Monday-Friday; 8:00 AM to 5:00 PM. May also include weekend/evening hours as needed for special projects." So schedule exists. We need sections: About the role (maybe from "The Opportunity" paragraph). Responsibilities (list). Requirements (maybe Minimum Qualifications). Qualifications (Preferred Qualifications). Skills (maybe "The Most Successful Candidates May Possess The Following Qualities" could be Skills). Benefits, Pay, Schedule. We must not repeat job title. Must not include Job ID etc. Must not include boilerplate like EEO, equal opportunity, etc. Must not include application instructions like "attach a resume and a short essay" maybe that's part of Additional Application Materials Required - that is substantive? It's about application materials; but instructions to attach resume and essay might be considered application instructions. The instruction says: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove the "Additional Application Materials Required" and "Special Instructions To The Applicants" etc. However we need to preserve substantive info like salary, benefits, schedule. The "Additional Application Materials Required" is application instruction, so remove. "Special Instructions To The Applicants" includes salary info, but also other stuff like "New hires selected for this position ... base salary $48,000". That's substantive (pay). Also includes "UCF is accepting applications for Academic Success Coach positions across the university. By applying to this posting, candidates will be considered for both current and future openings throughout the university." That's maybe application instruction? It's about consideration; could be considered boilerplate? Might be considered application instruction. Safer to keep only the salary line? But we need to preserve ALL substantive information; not invent or summarize away detail. The salary line is substantive. The rest of that paragraph includes info about full-time, year-round position, training, supportive environment, etc. That's also substantive about job nature. Might be considered part of "About the role" or general description. The instruction says remove application instructions; but details about full-time, year-round, training, etc are not instructions but job description. So we can keep them. We need to decide sections. Let's extract: About the role: The first paragraphs: "Student Success And Well-Being The Division of Student Success and Well-Being (SSWB) creates opportunities for undergraduate students to thrive by providing a system of support to foster academic success, retention, and timely degree attainment. Driven by equitable outcomes for all students, innovation, and excellence, we assist students in achieving their academic and personal goals. Working collaboratively with the colleges and campus partners, a holistic student-centered approach is utilized to empower students to strive for academic achievement and individual growth. The Opportunity The University of Central Florida is currently accepting applications for Academic Success Coaches. Combining both academic advising and academic coaching, the Academic Success Coach (ASC) is responsible for maintaining a case load of students and applying coaching methodologies and case management approaches to support students throughout their academic journey at UCF. The ASC will also work collaboratively with other ASCs, along with other student support and well-being offices across campus, to provide the best, comprehensive care to UCF students. UCF’s Coaching Model The Academic Success Coach (ASC) role combines academic advising and academic coaching. The ASC will report centrally in the Division of Student Success and Well-Being, and be assigned to an academic unit as positions become available: Professional Colleges: Business Administration, Hospitality Management, Engineering & Computer Science, Community Innovation & Education.Health & Sciences: Medicine, Nursing, Health Professions & Sciences, STEM, and General Sciences.Arts & General Studies: Arts & Humanities, Undergraduate Studies.Specialized Student Populations: Undeclared or Exploring Students, Student-Athletes" That is a lot; we can keep as prose in

. Responsibilities: The bullet list under "Responsibilities". We need to convert to

• . The text includes multiple sentences; we can split each bullet? The original seems like a paragraph with colon and then sentences separated by periods. We'll treat each sentence as a list item? Better to keep as list items each starting with a verb. Let's parse: "Provide Coaching Services to UCF Students: Maintain a case load/roster of students and use MyKnightStar to track and monitor both engagements and ongoing progress and success of their students. Use relevant programs and technology to create pathways for persistence, progression, and timely graduation. Develop and implement highly proactive outreach services to their students, with particular attention to retention and student success. Provide students with holistic support by working with them to co-develop success plans and empowering them to understand their own degree requirements so that they can become advocates for themselves. Analyze students' academic and personal issues and refer students to the appropriate campus resource office.Engage with UCF students to provide accurate and timely information and coaching support to students from initial enrollment through successful completion of programs, including but not limited to: recruitment, admissions, residency, orientation, new student requirements, funding resources and financial aid, program requirements, registration, enrollment, payment processes, disability resources, testing accommodations, ongoing success, retention, and graduation. This includes multiple methods of communication, including phone calls, email, face-to-face, and more.Support student retention and graduation initiatives. Identify and help to resolve barriers that impede academic success. Monitor student progress and performance, analyze problem areas, determine solutions, and conduct intervention activities for students when needed.Demonstrate knowledge, skills, and abilities to function autonomously as an Academic Success Coach (ASC) for relevant college programs and/or student populations. Reinforce the value of coaching through ongoing student relationships. Meet the productivity and goal expectations set by the unit and the University. Provide Assistance To Academic Colleges At the direction of leadership, serve as the appointed representative to the academic college, and perform related duties associated with college-level retention, progression, graduation, and overall student success. Implement strategies, in partnership with the college, to increase registration and enrollment, promote timely graduation, and meet established outcomes. Assist leadership (Director, Associate Director, Assistant Director, and Senior Academic Success Coach) with developing and coordinating college-based recruiting, outreach, orientation, and ongoing engagement programming in partnership with the academic college. Other duties as assigned." We can break into list items each starting after a period. Might be many items; but okay. Minimum Qualifications: "Bachelor’s degree and 0+ years of experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6)." Preferred Qualifications: list of items. Skills: "The Most Successful Candidates May Possess The Following Qualities" list. Benefits: as described. Pay: salary info. Schedule: work schedule. We must not include sections with filler like "commensurate with experience". Not present. We must not repeat job title. We must not include Job ID etc. We must not include boilerplate like EEO etc. The posting includes at end: "The University of Central Florida is an equal opportunity employer..." etc. Must remove. Also remove "Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins." That's maybe boilerplate but could be considered substantive? It's a requirement about residency. Might be considered a requirement. But it's a generic statement; not sure. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. This is about residency expectation; not exactly EEO. Might be considered a requirement. However it's a generic statement that may be considered boilerplate. Safer to remove? It's not explicitly about EEO. But it's a condition. Could be considered a requirement. However the instruction says remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not exactly those. I'd keep it as a requirement maybe under Requirements. But it's a bit vague. I'd keep it as part of Requirements. Also remove "For general application or posting questions, please email talent@ucf.edu. If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu." That's application instructions; remove. Also remove "Dive into our Total Rewards Calculator..." maybe part of benefits but it's instructional; could be removed. Keep benefits description. Now craft HTML. We'll have sections:

  About the role

  ... (combined paragraphs)

  Responsibilities

  • ...
  ...

  Minimum Qualifications

  Bachelor’s degree and 0+ years of experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

  Preferred Qualifications

  • Experience working in education, with a preference for higher education.
  • Experience in coaching, with a preference for student coaching.
  • Experience in and/or understanding of case management.
  • Experience with using a CRM to case manage/track student, client, or customer interactions.
  • Proficiency in Microsoft Office suite (e.g., MS Word and Excel) and desktop agent software (e.g., MS TEAMS).

  Skills

  • Strong customer service mindset, with the ability to build positive relationships and collaborate effectively with students, colleagues, and campus partners.
  • Strong critical thinking, sound judgment, and decision-making skills when addressing student needs and concerns.
  • Demonstrated ability to maintain confidentiality and exercise a high degree of professionalism, integrity, and ethical responsibility.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong organizational skills with the ability to manage multiple tasks, maintain accurate records, and attend to details.
  • Demonstrated adaptability and flexibility in a fast-paced, student-centered, and evolving work environment.

  Benefits

  • Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
  • Paid time off, including annual and sick time off and paid holidays
  • Retirement savings options
  • Employee discounts, including tickets to many Orlando attractions
  • Education assistance

  Pay

  Base salary of $48,000 for the role (expected salary $48,000.00 to negotiable).

  Schedule

  Monday‑Friday; 8:00 AM to 5:00 PM. May also include weekend/evening hours as needed for special projects.

  We need to ensure we didn't include any boilerplate. Also we included "About the role" includes the long description