2nd shift Customer Logistics Manager

About the role

We are immediately hiring a 2nd shift Customer Logistics Manager in Brownstown, MI for our Supply Chain Solutions division. The CLM (Driver Manager) is responsible for overseeing daily driver operations to ensure safe, efficient, and on-time delivery of customer freight. This role serves as the primary point of contact for drivers, balancing operational performance with driver satisfaction while meeting customer logistics requirements.

Responsibilities

• Oversee daily driver operations to ensure safe, efficient, and on-time delivery of customer freight.
• Serve as the primary point of contact for drivers, balancing operational performance with driver satisfaction while meeting customer logistics requirements.
• Perform administrative duties such as staffing performance management and development of exempt and non-exempt employees.
• Manage day-to-day planning and scheduling, health and safety management, state/local/federal regulations compliance, and off-shift support in the event of critical customer network disruptions or crises.
• Ensure compliance with DOT regulations, company policies, and safety standards.
• Monitor Hours of Service (HOS), driver logs, and vehicle inspections.
• Perform other duties as assigned.

Requirements

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required
• Advanced knowledge of Logistics industry, Customer/Company local and Federal regulations, and Supply Chain Management components
• DOT Regulated: YES

Qualifications

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required
• Advanced knowledge of Logistics industry, Customer/Company local and Federal regulations, and Supply Chain Management components
• Strong knowledge of Manufacturing and Production

Skills and Abilities

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required
• Advanced knowledge of Logistics industry, Customer/Company local and Federal regulations, and Supply Chain Management components
• Strong knowledge of Manufacturing and Production

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Pay

Annual Salary Pay: $68,000.00 - $70,000.00 per year based on experience

Schedule

2nd shift: Monday-Friday 2:00 pm- 11:00 pm

Pay Type

Exempt / Salary paid Twice Per Month

Performance Management, Driver Supervision & Support, Operations & Dispatch Coordination, Safety & Compliance

Ensure compliance with DOT regulations, company policies, and safety standards

Monitor Hours of Service (HOS), driver logs, and vehicle inspections

Customer Service & Issue Resolution

Administrative Duties