2nd shift Customer Logistics Manager

About the role

The 2nd shift Customer Logistics Manager in Brownstown, MI is responsible for overseeing daily driver operations to ensure safe, efficient, and on-time delivery of customer freight. This role serves as the primary point of contact for drivers, balancing operational performance with driver satisfaction while meeting customer logistics requirements.

Responsibilities

• Oversee daily driver operations to ensure safe, efficient, and on-time delivery of customer freight.
• Serve as the primary point of contact for drivers, balancing operational performance with driver satisfaction while meeting customer logistics requirements.
• Perform administrative duties such as staffing performance management and development of exempt and non-exempt employees.
• Manage day-to-day planning and scheduling.
• Monitor Hours of Service (HOS), driver logs, and vehicle inspections.
• Ensure compliance with DOT regulations, company policies, and safety standards.
• Manage Health and Safety Management.
• Perform off-shift support in the event of critical customer network disruptions or crises.
• Make decisions in a timely manner.
• Communicate effectively both orally and in writing.
• Create and maintain professional relationships within all levels of the organization.
• Multi-task, be highly organized, and manage time effectively.
• Be detail-oriented with excellent follow-up practices.
• Have proficiency in MS Office (Word, Excel, PowerPoint and Access).
• Have knowledge and understanding of Customer/Company local and Federal regulations.
• Have strong knowledge of Manufacturing and Production.

Requirements

• H.S. diploma/GED required.
• Bachelor's degree in Business, Logistics, Supply Chain preferred.
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required.
• One (1) year or more direct supervisory/leadership experience required.
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required.
• Advanced knowledge of Logistics industry.
• Advanced knowledge of Customer/Company local and Federal regulations.
• Intermediate knowledge of Supply Chain Management components.
• Advanced knowledge of Manufacturing and Production.

Qualifications

• Experience in managing drivers and staff.
• Ability to work within international functional teams.
• High level analytical ability where problems are unusual and difficult.
• Technical and professional skills in job-related areas.
• Off-shift support in case of critical customer network disruptions or crises.
• Strong oral and written communication skills.
• Ability to create and maintain professional relationships within all levels of the organization.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Multitasking, highly organized, and excellent time management skills.
• Detail-oriented with excellent follow-up practices.
• Proficiency in MS Office (Word, Excel, PowerPoint and Access).
• Advanced knowledge of Logistics industry.
• Advanced knowledge of Customer/Company local and Federal regulations.
• Advanced knowledge of Manufacturing and Production.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days.
• 401 (K) Savings Plan with a company match.
• Discounted employee stock purchase options.
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more.
• All major holidays paid and Paid time off within your first year.
• Up to 12 weeks paid maternity leave.

Pay

Annual Salary Pay: $68,000.00 - $70,000.00 per year based on experience.

Schedule

2nd shift: Monday-Friday 2:00 pm- 11:00 pm

Skills

• Ability to work within international functional teams.
• High level analytical ability where problems are unusual and difficult.
• Demonstrated technical and professional skills in job-related area.
• Off shift support in the event of critical customer network disruption or crisis.
• Strong oral and written communications skills.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Multitasking, highly organized, with excellent time management skills.
• Detail oriented with excellent follow-up practices.
• Proficiency in MS Office (Word, Excel, PowerPoint and Access).
• Advanced knowledge of Logistics industry.
• Advanced knowledge of Customer/Company local and Federal regulations.
• Advanced knowledge of Manufacturing and Production.