2026 Public Safety Dispatcher

About the role

At Six Flags Hurricane Harbor Concord, our team members play a vital role in creating a safe, fun, and memorable experience for every guest. The Dispatch Operator is a critical part of our safety and operations team, responsible for coordinating all dispatch functions and maintaining park‑wide communication. This position serves as a central point of contact for security, medical, and emergency responses, ensuring timely and effective communication across the park. Responsible for the execution of all Dispatch functions.

Responsibilities

• Facilitate park-wide communication via phone, radio, and email.
• Receive incoming calls for service as per policy/procedure.
• Dispatch and communicate all security related calls to proper personnel.
• Dispatch and communicate all medical emergencies to proper personnel.
• Log all calls for service in a Computer aided dispatch (CAD) system.
• Assign incident reports to personnel to complete.
• Distribute keys, locks, radio equipment, and other supplies to proper personnel and ensure all are accounted for at the end of the night.
• Complete daily, weekly, and monthly reports.
• Responsible for communicating any radio repair issues with proper personnel.
• Understand all procedures during power failure and/or emergency situations.
• Dispatch and monitor all missing persons throughout the park.

Requirements

• Must be able to remain composed in highly stressful situations.
• Must have an open availability.
• Must be at least 18 years of age and be able to work a flexible schedule including weekends, days, nights, varied shifts, and holidays.
• Must have the ability to use Microsoft Office programs.
• Must be detailed oriented and have exceptional organizational skills.
• Must be able to meet aggressive deadlines and make efficient decisions either independently or as part of a team.
• Must be able to sit, stand, walk, or maintain continuous movement for an extended period of time.
• Must be able to complete all necessary Six Flags Training courses and obtain necessary certifications.