Public Safety Dispatcher

About the role

The Lee Health Public Safety Department consists of more than 135 staff members throughout hospital and community‑based care locations. Its primary focus is to prevent crime and the fear of crime and to enhance safety and the perception of safety for patients, families, visitors, and staff in support of Lee Health’s mission, vision, and values. Public Safety Dispatchers are an integral part of the Public Safety team.

Responsibilities

• Receiving, evaluating, and prioritizing emergency and non‑emergency calls for service.
• Relaying calls for emergency and non‑emergency public safety assistance to Public Safety Officers, Plant Operations staff, clinical team members, and area law enforcement and public safety agencies.
• Dispatching appropriate personnel to calls for service utilizing a multi‑channel radio.
• Monitoring and dispatching appropriate staff to respond to fire, duress, infant abduction, intrusion, and other alarms.
• Assessing officers’ location and status to determine whether additional support is needed.
• Operating a variety of electronic equipment including computer‑aided dispatch, radio, telephone, and alarm systems