ZSFG Operations and HR Manager

About the role

The ZSFG Operations and HR Manager is responsible for supervising the administrative services of the Department of Emergency Medicine (DEM) at ZSFG and Human Resources for the department. This position reports to the Chief Administrative Officer and the ZSFG Division Chief. Administrative services include all or some of the following functions: IT, facilities, student services, contracts and grants, budgetary financial management and / or human resources.

Responsibilities

• Supervise support staff and/or small number of professional staff within or outside the scope of main business activities
• Perform short and long-term planning for the function
• Work on highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
• Exercise excellent judgment in selecting methods, techniques and evaluation criteria for obtaining results
• Manage the entire problem-solving process on project-basis assignments: gather and sort information, identify potential solutions and present the finished product in the form of a written recommendation or completed project
• Apply knowledge and training expertise to anticipate issues before they arise, reprioritize as events change, anticipate the needs of involved parties and initiate action independently to resolve those issues and solve problems
• Exercise high degree of independent decision making ability, organization, initiative, and ability to prioritize work and various tasks accurately and independently
• Interact with many diverse personalities and function effectively under the stress of competing priorities
• Maintain high level of professionalism and diplomacy

Qualifications

• Bachelor's degree in related area and / or equivalent experience / training
• Minimum 5 years of related experience
• Minimum 3 years of experience as a lead/supervisor/manager

Skills

• Solid knowledge of the organization's processes, protocols and procedures with a focus on budget, account and fund management and / or personnel management within labor contract(s) and personnel policy
• Solid knowledge of common organization-specific and other computer application programs
• Solid interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising, and counseling to effectively motivate others
• Solid skills to quickly evaluate complex issues and identify resolutions
• Solid organizational and customer service skills to effectively manage multiple priorities
• Solid knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll
• Demonstrated skills in employee supervision and HR administration

Preferred Qualifications

• Master's degree in related area and / or equivalent experience / training