Manager, HR Operations

What You Will Do

Lead. Optimize. Execute. JPW Industries is seeking an experienced and highly operational HR leader to join our team as HR Operations Manager. This role will serve as the operational backbone of the HR function, overseeing HR systems, payroll, compliance, benefits administration, and core HR processes, like on/off-boarding and performance across the organization.

Key Responsibilities

• Lead pre-hire activities once the offer is accepted, including facilitating HR Orientation and Onboarding

• Support performance management processes and documentation

• Coordinate all off-boarding activities ensuring the same respect and dignity is provided to team members leaving the organization as when they were hired

• Serve as a trusted HR resource and primary point of contact for team members across the organization providing guidance, support, and direction on HR related questions, policies, processes, and available resources

• Develop, implement and maintain scalable HR policies, procedures and operational standards

• Drive continuous improvement initiatives focused on operational efficiency, consistency and scalability, and implementing proactive solutions to improve HR effectiveness and service delivery

• Lead organizational initiatives, operational changes, and workforce planning efforts in partnership with leadership

• Payroll & HRIS Administration

  • Serve as primary owner and administrator of HR systems including workflows, reporting structures, troubleshooting, audits, permissions, and process optimization

  • Oversee payroll processing and payroll vendor management to ensure operational accuracy and compliance

  • Develop and maintain HR reporting, dashboards, analytics, and operational metrics to support business decision making

  • Lead HR technology enhancements, reporting improvements, process automation initiatives, and systems optimization projects

• Benefits Administration

  • Oversee employee benefits administration and annual open enrollment

  • Partner with brokers and vendors regarding plan administration

  • Resolve employee benefit related issues and escalations

  • Oversee leave administration and accommodation processes

• Compliance, Risk & Operational Oversight

  • Ensure compliance with federal, state, and local employment laws and regulatory requirements across all locations

  • Lead HR audits, compliance reporting, documentation governance, and risk mitigation activities

  • Provide guidance to leaders regarding policy interpretation, compliance considerations, and HR operational best practices

  • Identify operational and compliance risks and recommend proactive solutions to leadership

What You Will Bring

• Leadership

• Accountability

• Operational Excellence

Education

• Bachelor’s degree in Human Resources, Business, or related field, preferred

• Experience: 5-8+ years of progressive HR experience

• SHRM, PHR, SPHR are welcome but not required

Competencies

• Proven experience in the below:

  • HR Operations & Compliance

  • Strong working knowledge of federal, state, and local employment laws and HR compliance requirements

  • Strong understanding of payroll governance, HR operations, organizational risk management, and employee lifecycle processes

  • Strong attention to detail with the ability to ensure operational accuracy, consistency, and compliance

  • Systems & Analytical Capability

  • Strong HRIS systems administration experience including workflows, reporting, troubleshooting, data governance, process optimization, and systems management

  • Advanced Microsoft Office skills, particularly Excel and reporting tools

  • Strong analytical and problem-solving skills with the ability to make data driven operational decisions

  • Experience leading technology improvements, reporting enhancements, and process automation initiatives

Why JPW Industries?

• Competitive Pay + Annual Bonuses

• Comprehensive Benefits: Medical, dental, vision, life insurance, disability, telehealth, and more from Day 1

• Retirement Plans & Employer Contributions

• Generous PTO + Paid Holidays

• Career Development & Learning Opportunities

• Team Member Appreciation Events

• A Culture That Values Integrity, Teamwork & Innovation

JPW Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status.