Youth Wellness Advocate - Behavioral Health

About The Role

You are the operational backbone of the AWA program environment. You ensure the day-to-day experience for adolescent clients is safe, structured, and therapeutically consistent — from the moment they arrive to the moment they leave. This role is hands-on, fast-paced, and client-facing, requiring calm under pressure and genuine investment in the teens you serve.

Backgrounds that translate well:

• Youth Work
• Behavioral Health
• Education
• Case Management
• Community Services

What You'll Do

• Supervise adolescent clients ages 13–17 during sessions, transitions, breaks, and unstructured time
• Monitor and maintain program safety; respond to escalated behavior using trauma-informed and crisis protocols
• Support clinicians in maintaining therapeutic schedules and program flow
• Greet and assist families at drop-off and pick-up with professionalism and warmth
• Manage front desk responsibilities including phones, attendance, and sign-in/out
• Complete accurate, same-day documentation including wellness check-ins and incident reports
• Escalate safety concerns, disclosures, and behavioral flags to the clinical team immediately and appropriately
• Support program operations with light administrative and organizational tasks

What We're Looking For

Required:

• Experience working with adolescents in a school, clinical, camp, or community setting
• Demonstrated ability to de-escalate, regulate, and maintain structure without power struggles
• Strong documentation and incident reporting skills
• Bilingual required: English and Spanish
• Emotionally regulated, professional, and consistent under pressure
• Understands the limits of a non-clinical role — escalates appropriately, never makes independent clinical decisions

Preferred:

• Students or recent graduates in Psychology, Social Work, Counseling, or related fields strongly encouraged to apply
• Bachelor's degree preferred; equivalent experience considered

Schedule

Full-Time

Pay

$16–$17/hour