Youth Mentor - Credible Messenger

Qualifications/Requirements

• Minimum High School Diploma or GED Equivalent required.
• Experience and having resided and worked with significant knowledge of the target communities, local resources, and challenges.
• Flexible schedule and committed to doing everything they can to engage the target population in neighborhoods with high rates of violence and gun violence.
• Position requires reliable insured transportation, valid driver's license, and current auto insurance coverage.
• Proficient in Microsoft Office Suite, experience using an Electronic Health Record (EHR) system is a plus.
• Bilingual (Spanish speaking) is a plus.

Summary of Position

Credible Messenger provides individualized mentoring, skill-building, wraparound services, and additional support to high-risk individuals and their families. This role uses a trauma-informed and strengths-based approach to foster trust, resilience, and personal growth. Services are delivered in close coordination with program staff and guided by Individualized Service Plans (ISPs) to ensure tailored, impactful support.

Responsibilities

• Maintain appropriate hours face-to-face contact as specified by the ISP and provide quality services to program participants and families at the levels specified to promote good outcomes.
• Develop supportive, positive and health relationships with each program participants and their family and conduct persistent and respectful outreach to engage individuals who may be resistant.
• Ensure activities and service hours coincide with needs, goals, and interest of the program participants as defined by the service plan, probation conditions, nature of offence, risk level and Program Director and Program Coordinator.
• Involvement of the appropriate community resources and natural supports as determined by individual needs and service plans.
• Promote collaboration with systems and agencies.
• Allow for flexibility and non-traditional work hours, including evenings and weekends.