Yard Supervisor

Responsibilities

• Create and maintain a safe work environment by ensuring all safety policies and procedures are followed and guarantee staff compliance for all training initiatives and deadlines.
• Foster a work environment where safety is a top priority with the team.
• Ensure the facility is maintained in a presentable fashion for day-to-day operations.
• Actively monitor and train staff to ensure their core duties are being carried out in a timely and efficient manner, helping to safeguard SLA agreements and client expectations.
• Actively educate the staff and promote vehicle enhancements, such as shrink wrapping, steam cleaning, proper cleaning, and detailing when needed, to enhance vehicle value at auction and drive profitability.
• Monitor lot inventory and infrastructure, including daily yard and fence walks, to prevent losses and maintain inventory of vehicles and parts.
• Respond to customer inquiries in a timely manner, such as missing personal belongings, verifying vehicle damage/condition, and lot location of vehicles, while maintaining a customer-centric focus.
• Recommend or perform personnel actions, including salary increases, performance reviews, hiring, and disciplinary action.

Qualifications

• Basic automotive repair; general mechanical knowledge of vehicles.
• Proficiency with handheld PDAs.
• Basic operation of a forklift or loader.
• Capable of interacting effectively and supportively with customers & towers.
• Must be able to perform activities that involve stooping, bending, standing, and walking for reasonable periods.
• Remain alert to potential hazards associated with heavy equipment and other vehicles operated in their work area.
• Strong supervisory experience.
• Positive attitude.
• Professional and clean appearance.
• Able to communicate effectively with team and customers.