Xfinity Retail Sales Consultant

Job Summary

$29.39+ Hourly (Pay is $21.70/hr. + Targeted Commission)

Job Description

Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
Providing outstanding customer service with all customer interactions.
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.

What You Will Need To Have

• A High School Diploma or equivalent
• Adjusting to a full time, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary (open availability required)
• Regular, consistent, and punctual attendance
• The ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

Skills

• Customer-Focused
• Workplace Organization
• Persuasion
• Teamwork
• Technical Knowledge
• Self Motivation
• Critical Thinking Problem Solving
• Communication
• Resilience
• Professional Integrity

Perks And Benefits

• Medical, Dental, and Vision coverage
• Comcast XFINITY courtesy services in Comcast serviced areas
• Discount tickets to our Universal Resorts
• Paid Parental leave
• Tuition reimbursement of up to $8,000 (Full Time employees)
• Paid Time Off
• A 401K Savings Plan– with up to 6% dollar-to-dollar matching

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

A High School Diploma or GED

Relevant Work Experience

2-5 Years