Xfinity Retail Sales Consultant
About the role
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
Responsibilities
As a retail sales representative, you will be engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. You will provide outstanding customer service with all customer interactions, meet or exceed sales targets, and help customers interpret and clarify their account statements and pay their bills in the store.
- Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
- Acting as brand ambassador to promote Comcast/Xfinity products.
- Providing expert-level understanding and passion around technology, especially around Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment.
- Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
Requirements
- High School Diploma or equivalent
- Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
Qualifications
The ideal candidate will have 2-5 years of relevant work experience and a strong passion for teamwork, innovation, and customer satisfaction.
Skills
- Customer-Focused
- Workplace Organization
- Persuasion
- Technical Knowledge
- Teamwork
- Self Motivation
- Resilience
- Communication
- Critical Thinking Problem Solving
- Professional Integrity
Benefits
Comcast provides best-in-class benefits, including Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement, Paid Time Off, and a 401K Savings Plan with up to 6% dollar-to-dollar matching.
Pay
Base Pay: $16.00. Total Target Compensation (Base Pay plus Targeted Commission): $23.69. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.