Xfinity Retail Sales Consultant
Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. If you share our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.
Job Summary
$29.69+ hourly (base pay $21.30 /hr + $1,450/mo targeted commission). Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.
Responsibilities
- Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
- Provide outstanding customer service in all interactions.
- Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
- Help customers interpret and clarify their account statements and pay their bills in the store.
- Answer questions about current or new services, make changes to account data, upgrade service levels, and process general service requests.
- Act as a brand ambassador to promote Comcast/Xfinity products.
- Provide expert‑level understanding and passion around technology, especially Comcast products and services.
- Maintain detailed sales product knowledge, including competitive information.
- Contribute to a fun and competitive environment.
- Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.
Requirements
- High School Diploma or equivalent (GED acceptable).
- Open availability with a full‑time, variable schedule to meet retail operational needs, including days, evenings, weekends, and holidays.
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25‑pound boxes and to stand and move about the store constantly.
Skills
- Customer‑focused
- Workplace organization
- Persuasion
- Technical knowledge
- Teamwork
- Self‑motivation
- Critical thinking & problem solving
- Resilience
- Communication
- Professional integrity
Benefits
- Medical, dental, and vision coverage (Day‑One benefits).
- Comcast Xfinity courtesy services in Comcast‑served areas.
- Discount tickets to Universal Resorts.
- Paid parental leave.
- Tuition reimbursement up to $8,000 for full‑time employees.
- Paid time off.
- 401(k) Savings Plan with up to 6 % dollar‑to‑dollar matching.
- Additional perks and benefits (including many more).
Pay
Base pay: $21.30 per hour.
Targeted commission: $1,450 per month (approximately $8.38 per hour).
Total target compensation: $29.68 per hour (potential for additional upside based on performance).
Schedule
Full‑time, variable schedule with open availability. Must be able to work days, evenings, weekends, and holidays as needed.