Xfinity Retail Sales Consultant

What you will be doing

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
• Providing outstanding customer service with all customer interactions
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
• Helping customers interpret and clarify their account statements and pay their bills in the store
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
• Acting as brand ambassador to promote Comcast/Xfinity products
• Providing expert-level understanding and passion around technology, especially around Comcast products and services
• Maintaining detailed sales product knowledge, including competitive information
• Contributing to a fun and competitive environment
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment

What you will need to have

• High School Diploma or equivalent
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly

Perks and benefits

• Medical, Dental, and Vision coverage
• Comcast XFINITY courtesy services in Comcast serviced areas
• Discount tickets to our Universal Resorts
• Paid Parental leave
• Tuition reimbursement of up to $8,000 (Full Time employees)
• Paid Time Off
• 401K Savings Plan – with up to 6% dollar-to-dollar matching

Pay

Base Pay: $15.05. Total Target Compensation (Base Pay plus Targeted Commission): $22.74. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.