Wraparound Facilitator

About the Role

StepStone Family & Youth Services provides trauma‑informed, youth‑centered services to children and families involved in foster care and community‑based support programs. The Wraparound Facilitator plays a vital role in helping children and families access individualized supports and services that promote safety, stability, family preservation, and long‑term wellbeing. The facilitator coordinates services, supports referral and intake processes, collaborates with treatment teams and community providers, and helps families identify strengths and resources that support successful outcomes. The position works closely with youth, caregivers, referral sources, and community agencies to ensure services are responsive, individualized, and focused on preserving family relationships whenever safely possible.

Responsibilities

• Consult with Program Manager regularly and as needed.
• Responsible for contract compliance and oversight of program policies and procedures.
• Participate in quality improvement activities.
• Ensure documentation is thorough, accurate, and timely.
• Collect and compile pertinent data as required.
• Obtain and maintain proficiency certification to administer CANS assessments.
• Build rapport and coordinate services with families and other community social service providers.
• Obtain needed reports and documents from external sources.
• Plan and facilitate Wraparound Team meetings of the youth, family, and service providers.
• Develop and implement individualized plans of care in collaboration with the Wraparound Team.
• Identify and develop formal and informal services/resources available to the youth, family, and community.
• Conduct home/site visits with youth and/or family according to the individualized Wraparound plan.
• Track and monitor youth and family progress, adapt the Wraparound plan as needed, and document all pertinent information in a timely fashion.
• Produce written reports as needed.
• Maintain client records in compliance with organizational goals, objectives, and external regulatory guidelines.
• Identify service gaps and collaborate with community stakeholders and existing service providers to resolve them.
• Respond to client crises.
• Attend trainings as needed to ensure quality service provision and fidelity to the wraparound model.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, or a related field.
• Two years of post‑college work experience providing direct services to children and families.
• Knowledge of mental illness diagnoses and behavioral disorders in children.
• Ability to collaborate closely with a team of family members and professionals to develop and implement individualized plans of care.
• Flexibility with schedule to meet with youth and family wraparound team members.
• Bilingual skills (Spanish) preferred.

About Our Line of Business

StepStone Family and Youth Services, an affiliate of BrightSpring Health Services, provides the full spectrum of support to children in need of alternative, safer, and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management and education. More information is available at www.stepstoneyouth.com.

Benefits

• Competitive salary.
• Medical, dental, and vision insurance.
• Generous paid time off and holidays.
• Company‑paid basic life and AD&D insurance.
• Health Savings Account.
• 401(k) retirement plan.
• Supportive and collaborative team environment.