Wraparound Facilitator

General Purpose

The Wraparound Facilitator will provide best practice, quality community support services, ensure that all documentation is completed per Payer, State, and COA standards and requirements. They will also assist in marketing new referrals.

Responsibilities

• Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.
• Develop service plans with the input of the treatment team and the Clinical Supervisor.
• Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral.
• Complete documentation within established time frames.
• Meet with clients weekly or bi-weekly for up to 12 months.
• Attend and participate bi-weekly with Treatment Team meetings.
• Serve as a liaison with other professionals and agencies as related to the client.
• Actively recruit new referrals to ensure that your caseload stays full.
• Provide 24/7 on-call support for clients as per program requirements.

Qualifications

• Bachelor's degree in human services discipline, including, but not limited to Social Work, Psychology, Sociology, Counseling, and experience working with children and families in community support service position.
• Upon hire, must attend 3 training courses via Wraparound Institute to be a certified Wraparound Facilitator.
• Must begin credentialing process through DMH as PCSS and upon passing a test to become fully credentialed.

Benefits

• Flexibility in scheduling.
• Access to Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
• Paid time off and paid holidays for full-time employees.
• Comprehensive benefits package including medical, dental, vision, and other voluntary insurance products.
• Access to a Health Navigator.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• Health Reimbursement Account.
• 401(k) Retirement Plan.
• Benefits Hub.
• Tickets at Work.