Workstation Technician

Birmingham, AL – On-Site role – $16 - $20 per hour

About the Role

Our client is seeking a dedicated Workstation Technician for an onsite contract role in Birmingham, AL. In this hands-on position, you will provide comprehensive support for PC hardware, software, and peripheral devices. The ideal candidate will demonstrate strong problem-solving abilities, excellent customer service skills, and the capacity to communicate technical information clearly to non-technical users.

Responsibilities

• Install, configure, relocate, and support PC hardware, software, and peripherals
• Complete equipment refreshes, upgrades, and lease return activities
• Respond to and resolve service tickets in a timely manner
• Troubleshoot workstation, hardware, software, and connectivity issues
• Maintain accurate hardware and software inventory records
• Assist end users with technology solutions and support needs
• Support IT projects and special initiatives as assigned

Requirements

• Associate degree in IT, related technical certification, or equivalent experience
• 2+ years of PC hardware and software support experience
• Experience troubleshooting and repairing desktop and laptop hardware
• Working knowledge of Windows operating systems and Microsoft Office
• Strong problem-solving and customer service skills
• Ability to communicate technical information to non-technical users
• Ability to lift and carry up to 40 pounds

Benefits

• Competitive medical, dental, and vision coverage
• Health Savings Account (HSA) and Dependent Care FSA
• Supplemental coverage options
• 401k plan with company match (fully vested after eligibility)
• Paid time off, sick time, and paid company holidays
• Employee Assistance Program (EAP) including virtual counseling, financial services, legal services, and life coaching

Pay

$16 - $20 per hour