Workshop Manager - MCO
TCR Americas · Orlando, FL · 4 wk ago
Management$100k–$115k/yrFull-time
We need to output only HTML fragment, using for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Need to parse the posting.
We have sections: "The opportunity" (intro) maybe "About the role". Then "A Snapshot Of What You Will Be Doing Here" includes responsibilities. Then "Who We Are Looking For" includes requirements/qualifications/skills. Then "Why We Think You Will Love Working With Us" includes benefits. Then "Pay range for this position is $100,000 - $115,000 based on skills and experience." That's Pay. No schedule info. So we will have sections: About the role (intro), Responsibilities, Requirements (maybe combine qualifications and skills?), Benefits, Pay. We need to follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections with real content. Could combine Requirements and Qualifications and Skills? The instruction says use those headings if content exists. We have content for Requirements (technical background, etc.), Skills (leadership, communication, MS Office, etc.), Qualifications maybe overlapping. Could separate: Requirements: technical background; Qualifications: maybe none separate; Skills: leadership, communication, MS Office. But we need to avoid filler. Let's extract.
From "Who We Are Looking For": list includes:
- Someone Who (Expert) technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems
- (Preferred) Ability to make complex decisions whilst under pressure
- Stress resistant
- Assists in implementation of formal quality improvement
- Demonstrates continuing commitment to achieving a OHSA friendly working environment by seeking out and attending additional safety education classes over and above those required
- Act as role model
- A real team player
- Strong in communication
- Drive for excellence
- Good MS Office 365 skills
- Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
- Fluent in English – both oral and written
We can split: Requirements: technical background (expert) maybe also fluency in English? Qualifications: maybe preferred abilities? Skills: leadership, communication, MS Office.
But we need to avoid duplication. Let's decide:
- About the role: intro paragraph(s) about opportunity and role snapshot? Actually "The opportunity" and "A Snapshot Of What You Will Be Doing Here" both describe role. Could combine into About the role (overview) and Responsibilities (detailed tasks). Let's put About the role: the first paragraph "The opportunity This is an exciting time..." plus maybe the snapshot summary? But we need to preserve all substantive info. Better: About the role: brief description of role (the opportunity). Responsibilities: detailed list from "A Snapshot Of What You Will Be Doing Here" and later sections like Continuous improvement etc. Actually the posting includes many responsibilities broken into subheadings: Coaching and leading the team, Management of the workshop, Subject-specific support, Collaborating with key stakeholders, Continuous improvement. We'll capture those as list items under Responsibilities.
- Requirements: technical background (expert) in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems. Also maybe fluency in English? Could be skill.
- Qualifications: maybe "Preferred Ability to make complex decisions whilst under pressure", "Stress resistant", "Assists in implementation of formal quality improvement", "Demonstrates continuing commitment to achieving a OHSA friendly working environment..." etc. Those are more like qualifications/attributes.
- Skills: Leadership skills list, communication, MS Office, team player, drive for excellence, role model, etc.
But we need to avoid too many thin sections. Perhaps combine Requirements and Qualifications into one Requirements section, and Skills into Skills. However instruction says use headings for each if content exists. We can include About the role, Responsibilities, Requirements, Skills, Benefits, Pay. Omit Qualifications if we merge into Requirements. But we need to check if we lose any specific content. We can embed qualification-like items under Requirements.
Let's extract all items:
From "Who We Are Looking For":
- Expert technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems
- Ability to make complex decisions whilst under pressure (Preferred)
- Stress resistant
- Assists in implementation of formal quality improvement
- Demonstrates continuing commitment to achieving a OHSA friendly working environment by seeking out and attending additional safety education classes over and above those required
- Act as role model
- A real team player
- Strong in communication
- Drive for excellence
- Good MS Office 365 skills
- Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
- Fluent in English – both oral and written
Now Benefits from "Why We Think You Will Love Working With Us":
- Part of a solid and growing international group
- A company with short decision lines where our employees are central to the success of the company
- An environment where you can develop and grow
- A competitive salary, depending on experience (but we have Pay separate)
- Multiple employee benefits:
- Medical Health Insurance
- Vision Insurance
- Dental Insurance
- ST and LT disability insurance
- Life Insurance
- 401k Plan
- PTO increasing up to 20 days
- Paid sickness per annum
- Provision of all PPE
- UNLIMITED REFERRAL BONUSES
Pay: $100,000 - $115,000 based on skills and experience.
Schedule: Not mentioned.
Now Responsibilities: from "A Snapshot Of What You Will Be Doing Here" and also maybe from earlier description "As a Workshop Manager you will be accountable for leading the technicians on the workshop floor, including overseeing effective management and performance of the MCO maintenance operation, delivering outstanding levels of service and compliance with Quality Standards, promoting safe working practices, improving day to day operations, ensuring paperwork is completed to a high standard by the technicians and ensuring a high level of quality standards to our customers." That's also responsibilities.
Let's list responsibilities:
- Leading the technicians on the workshop floor
- Overseeing effective management and performance of the MCO maintenance operation
- Delivering outstanding levels of service and compliance with Quality Standards
- Promoting safe working practices
- Improving day to day operations
- Ensuring paperwork is completed to a high standard by the technicians
- Ensuring a high level of quality standards to customers
Then under "Coaching and leading the team":
- Taking end-responsibility for quality, efficiency, safety, and resources within his/her own unit
- Coaching and motivating the team members and taking care of teamwork
- Taking responsibility for the team
"Management of the workshop":
- Implement TCR processes and procedures with the utilization of SAP to achieve the following:
- Manage resource and labor allocation in coordination with management
- Ensuring a correct stock management by determining and ordering the available and needed resources such as (spare) parts, office supplies, etc.
- Giving insights to the management regarding the feasibility of the planning and advise on the viable solutions and bottlenecks
- Identification and visualization of the planned maintenance and outstanding problems using the available systems
- Tracking the progress of the work package (disruptions and maintenance) based on available resources and by monitoring standard times, bottlenecks, back log, and feasibility within the given mandate
- Assisting team members in processing and making production figures and/or quality data visible to operations
- Creating, checking, evaluating, and signing inspection lists
- Implementing contingency procedures
"Subject-specific support to the team members":
- Instructing in maintenance and malfunctions for the purpose of safe maintenance of vehicles and equipment
- Knowledge transfer for professional development of the team members
"Collaborating with key stakeholders for the purpose of coordinating and evaluating activities":
- Coordination with departments such as: customers, suppliers, TCR departments
- Providing information from customers to team members regarding matters that influence the operations
- Advising customers regarding the availability of vehicles and equipment
"Continuous improvement":
- Contributing to the professional knowledge to set-up (quality) measurements in consultation with the management
- Proposal for improvement such as adjusting procedures and making new work agreements
- Investigating and producing technical improvements (modifications) to equipment to reduce the cost price per unit of product to increase availability for the customer
- Performs tasks that are specific for the technicians, including the associated responsibilities and authorities
- Taking end-responsibility for the workshop administration within the own unit and in cooperation with relevant departments. This including work orders, invoicing preparation, and time control
- Demonstrating active safety leadership by driving the safety culture and implementing initiatives to continuously improve TCR’s safety performance and OHSA management system
Now About the role: The introductory paragraph: "The opportunity This is an exciting time for our company! If you are looking for a new opportunity and want to be part of our fast-growing business in the United States, we would love to hear from and welcome you into our team. As a Workshop Manager you will be accountable for leading the technicians on the workshop floor, including overseeing effective management and performance of the MCO maintenance operation, delivering outstanding levels of service and compliance with Quality Standards, promoting safe working practices, improving day to day operations, ensuring paperwork is completed to a high standard by the technicians and ensuring a high level of quality standards to our customers."
We could keep that as About the role.
Now we need to output HTML with
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Need to parse the posting.
We have sections: "The opportunity" (intro) maybe "About the role". Then "A Snapshot Of What You Will Be Doing Here" includes responsibilities. Then "Who We Are Looking For" includes requirements/qualifications/skills. Then "Why We Think You Will Love Working With Us" includes benefits. Then "Pay range for this position is $100,000 - $115,000 based on skills and experience." That's Pay. No schedule info. So we will have sections: About the role (intro), Responsibilities, Requirements (maybe combine qualifications and skills?), Benefits, Pay. We need to follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections with real content. Could combine Requirements and Qualifications and Skills? The instruction says use those headings if content exists. We have content for Requirements (technical background, etc.), Skills (leadership, communication, MS Office, etc.), Qualifications maybe overlapping. Could separate: Requirements: technical background; Qualifications: maybe none separate; Skills: leadership, communication, MS Office. But we need to avoid filler. Let's extract.
From "Who We Are Looking For": list includes:
- Someone Who (Expert) technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems
- (Preferred) Ability to make complex decisions whilst under pressure
- Stress resistant
- Assists in implementation of formal quality improvement
- Demonstrates continuing commitment to achieving a OHSA friendly working environment by seeking out and attending additional safety education classes over and above those required
- Act as role model
- A real team player
- Strong in communication
- Drive for excellence
- Good MS Office 365 skills
- Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
- Fluent in English – both oral and written
We can split: Requirements: technical background (expert) maybe also fluency in English? Qualifications: maybe preferred abilities? Skills: leadership, communication, MS Office.
But we need to avoid duplication. Let's decide:
- About the role: intro paragraph(s) about opportunity and role snapshot? Actually "The opportunity" and "A Snapshot Of What You Will Be Doing Here" both describe role. Could combine into About the role (overview) and Responsibilities (detailed tasks). Let's put About the role: the first paragraph "The opportunity This is an exciting time..." plus maybe the snapshot summary? But we need to preserve all substantive info. Better: About the role: brief description of role (the opportunity). Responsibilities: detailed list from "A Snapshot Of What You Will Be Doing Here" and later sections like Continuous improvement etc. Actually the posting includes many responsibilities broken into subheadings: Coaching and leading the team, Management of the workshop, Subject-specific support, Collaborating with key stakeholders, Continuous improvement. We'll capture those as list items under Responsibilities.
- Requirements: technical background (expert) in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems. Also maybe fluency in English? Could be skill.
- Qualifications: maybe "Preferred Ability to make complex decisions whilst under pressure", "Stress resistant", "Assists in implementation of formal quality improvement", "Demonstrates continuing commitment to achieving a OHSA friendly working environment..." etc. Those are more like qualifications/attributes.
- Skills: Leadership skills list, communication, MS Office, team player, drive for excellence, role model, etc.
But we need to avoid too many thin sections. Perhaps combine Requirements and Qualifications into one Requirements section, and Skills into Skills. However instruction says use headings for each if content exists. We can include About the role, Responsibilities, Requirements, Skills, Benefits, Pay. Omit Qualifications if we merge into Requirements. But we need to check if we lose any specific content. We can embed qualification-like items under Requirements.
Let's extract all items:
From "Who We Are Looking For":
- Expert technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems
- Ability to make complex decisions whilst under pressure (Preferred)
- Stress resistant
- Assists in implementation of formal quality improvement
- Demonstrates continuing commitment to achieving a OHSA friendly working environment by seeking out and attending additional safety education classes over and above those required
- Act as role model
- A real team player
- Strong in communication
- Drive for excellence
- Good MS Office 365 skills
- Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
- Fluent in English – both oral and written
Now Benefits from "Why We Think You Will Love Working With Us":
- Part of a solid and growing international group
- A company with short decision lines where our employees are central to the success of the company
- An environment where you can develop and grow
- A competitive salary, depending on experience (but we have Pay separate)
- Multiple employee benefits:
- Medical Health Insurance
- Vision Insurance
- Dental Insurance
- ST and LT disability insurance
- Life Insurance
- 401k Plan
- PTO increasing up to 20 days
- Paid sickness per annum
- Provision of all PPE
- UNLIMITED REFERRAL BONUSES
Pay: $100,000 - $115,000 based on skills and experience.
Schedule: Not mentioned.
Now Responsibilities: from "A Snapshot Of What You Will Be Doing Here" and also maybe from earlier description "As a Workshop Manager you will be accountable for leading the technicians on the workshop floor, including overseeing effective management and performance of the MCO maintenance operation, delivering outstanding levels of service and compliance with Quality Standards, promoting safe working practices, improving day to day operations, ensuring paperwork is completed to a high standard by the technicians and ensuring a high level of quality standards to our customers." That's also responsibilities.
Let's list responsibilities:
- Leading the technicians on the workshop floor
- Overseeing effective management and performance of the MCO maintenance operation
- Delivering outstanding levels of service and compliance with Quality Standards
- Promoting safe working practices
- Improving day to day operations
- Ensuring paperwork is completed to a high standard by the technicians
- Ensuring a high level of quality standards to customers
Then under "Coaching and leading the team":
- Taking end-responsibility for quality, efficiency, safety, and resources within his/her own unit
- Coaching and motivating the team members and taking care of teamwork
- Taking responsibility for the team
"Management of the workshop":
- Implement TCR processes and procedures with the utilization of SAP to achieve the following:
- Manage resource and labor allocation in coordination with management
- Ensuring a correct stock management by determining and ordering the available and needed resources such as (spare) parts, office supplies, etc.
- Giving insights to the management regarding the feasibility of the planning and advise on the viable solutions and bottlenecks
- Identification and visualization of the planned maintenance and outstanding problems using the available systems
- Tracking the progress of the work package (disruptions and maintenance) based on available resources and by monitoring standard times, bottlenecks, back log, and feasibility within the given mandate
- Assisting team members in processing and making production figures and/or quality data visible to operations
- Creating, checking, evaluating, and signing inspection lists
- Implementing contingency procedures
"Subject-specific support to the team members":
- Instructing in maintenance and malfunctions for the purpose of safe maintenance of vehicles and equipment
- Knowledge transfer for professional development of the team members
"Collaborating with key stakeholders for the purpose of coordinating and evaluating activities":
- Coordination with departments such as: customers, suppliers, TCR departments
- Providing information from customers to team members regarding matters that influence the operations
- Advising customers regarding the availability of vehicles and equipment
"Continuous improvement":
- Contributing to the professional knowledge to set-up (quality) measurements in consultation with the management
- Proposal for improvement such as adjusting procedures and making new work agreements
- Investigating and producing technical improvements (modifications) to equipment to reduce the cost price per unit of product to increase availability for the customer
- Performs tasks that are specific for the technicians, including the associated responsibilities and authorities
- Taking end-responsibility for the workshop administration within the own unit and in cooperation with relevant departments. This including work orders, invoicing preparation, and time control
- Demonstrating active safety leadership by driving the safety culture and implementing initiatives to continuously improve TCR’s safety performance and OHSA management system
Now About the role: The introductory paragraph: "The opportunity This is an exciting time for our company! If you are looking for a new opportunity and want to be part of our fast-growing business in the United States, we would love to hear from and welcome you into our team. As a Workshop Manager you will be accountable for leading the technicians on the workshop floor, including overseeing effective management and performance of the MCO maintenance operation, delivering outstanding levels of service and compliance with Quality Standards, promoting safe working practices, improving day to day operations, ensuring paperwork is completed to a high standard by the technicians and ensuring a high level of quality standards to our customers."
We could keep that as About the role.
Now we need to output HTML with headings and - for lists,
for prose.
We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate.
We'll produce sections:
About the role
... (the intro paragraph)
Responsibilities
- ... each responsibility item
...
Requirements
- Expert technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems
- Ability to make complex decisions whilst under pressure (Preferred)
- Stress resistant
- Assists in implementation of formal quality improvement
- Demonstrates continuing commitment to achieving an OHSA-friendly working environment by seeking out and attending additional safety education classes over and above those required
- Act as role model
- A real team player
- Strong in communication
- Drive for excellence
- Good MS Office 365 skills
- Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
- Fluent in English – both oral and written
But we might want to split some into Skills. However we already have many items that are skills. Could separate: Requirements: technical background and fluency in English maybe. Skills: leadership, communication, MS Office, team player, drive for excellence, role model, etc. Qualifications: ability to make complex decisions, stress resistant, assists in formal quality improvement, commitment to OHSA, etc.
But we have to decide. The instruction: "Prefer a few substantive sections over many thin ones." So maybe better to have About the role, Responsibilities, Requirements (combining technical background and fluency), Skills (leadership, communication, MS Office, team player, drive for excellence, role model), Benefits, Pay.
We need to ensure we don't lose any content. Let's map:
Requirements (must-have):
- Expert technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems
- Fluent in English – both oral and written
Skills (nice-to-have / competencies):
- for lists,
for prose. We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate. We'll produce sections:
About the role
... (the intro paragraph)
Responsibilities
- ... each responsibility item ...
Requirements
- Expert technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems
- Ability to make complex decisions whilst under pressure (Preferred)
- Stress resistant
- Assists in implementation of formal quality improvement
- Demonstrates continuing commitment to achieving an OHSA-friendly working environment by seeking out and attending additional safety education classes over and above those required
- Act as role model
- A real team player
- Strong in communication
- Drive for excellence
- Good MS Office 365 skills
- Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
- Fluent in English – both oral and written