Workshop Manager (Boston, MA)

The opportunity

This is an exciting time for our company! If you are looking for a new opportunity and want to be part of our fast-growing business in the United States, we would love to hear from and welcome you into our team.

Responsibilities

• Coaching and leading the team:
• Taking end-responsibility for quality, efficiency, safety, and resources within his/her own unit;
• Coaching and motivating the team members and taking care of teamwork;
• Taking responsibility for the team.
• Management of the workshop:
• Implement TCR processes and procedures with the utilization of SAP to achieve the following:
• Manage resource and labor allocation in coordination with management;
• Ensuring a correct stock management by determining and ordering the available and needed resources such as (spare) parts, office supplies, etc.;
• Giving insights to the management regarding the feasibility of the planning and advise on the viable solutions and bottlenecks;
• Identification and visualization of the planned maintenance and outstanding problems using the available systems;
• Tracking the progress of the work package (disruptions and maintenance) based on available resources and by monitoring standard times, bottlenecks, backlog, and feasibility within the given mandate;
• Aiding team members in processing and making production figures and/or quality data visible to operations;
• Creating, checking, evaluating, and signing inspection lists;
• Implementing contingency procedures.
• Subject-specific support to the team members:
• Instructing in maintenance and malfunctions for the purpose of safe maintenance of vehicles and equipment;
• Knowledge transfer for professional development of the team members.
• Collaborating with key stakeholders for the purpose of coordinating and evaluating activities:
• Cordination with departments such as: customers, suppliers, TCR departments;
• Providing information from customers to team members regarding matters that influence the operations;
• Advising customers regarding the availability of vehicles and equipment.
• Continuous improvement:
• Contributing to the professional knowledge to set-up (quality) measurements in consultation with the management;
• Proposal for improvement such as adjusting procedures and making new work agreements;
• Investigating and producing technical improvements (modifications) to equipment to reduce the cost price per unit of product to increase availability for the customer;
• Performs tasks that are specific for the technicians, including the associated responsibilities and authorities;
• Taking end-responsibility for the workshop administration within the own unit and in cooperation with relevant departments. This including work orders, invoicing preparation, and time control;
• Demonstrating active safety leadership by driving the safety culture and implementing initiatives to continuously improve TCR’s safety performance and OHSA management system.

Requirements

• (Expert) technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems (Preferred)
• Ability to make complex decisions whilst under pressure
• Stress resistant
• Assists in implementation of formal quality improvement
• Demonstrates continuing commitment to achieving a OHSA friendly working environment by seeking out and attending additional safety education classes over and above those required
• Act as role model
• A real team player
• Strong in communication
• Drive for excellence
• Good MS Office 365 skills
• Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
• Fluent in English – both oral and written

Qualifications

• Part of a solid and growing international group
• A company with short decision lines where our employees are central to the success of the company
• An environment where you can develop and grow
• A competitive salary, depending on experience
• Multiple employee benefits:
• Medical Health Insurance
• Vision Insurance
• Dental Insurance
• ST and LT disability insurance
• Life Insurance
• 401k Plan
• PTO increasing up to 20 days
• Paid sickness per annum
• Provision of all PPE

Benefits

• UNLIMITED REFERRAL BONUSES
• Pay range for this position is $95,000-$115,000 based on skills and experience.

Schedule

Full-time

Pay

$95,000-$115,000 based on skills and experience.

Department

Workshop

Locations

Boston