Workshop Manager (Seattle, WA)

What Success Looks Like

• Coaching and leading the team
• Taking end-responsibility for quality, efficiency, safety, and resources within his/her own unit
• Coaching and motivating the team members and taking care of teamwork
• Taking responsibility for the team
• Managing the workshop
• Implementing TCR processes and procedures with the utilization of SAP
• Managing resource and labor allocation in coordination with management
• Ensuring a correct stock management by determining and ordering the available and needed resources such as (spare) parts, office supplies, etc.
• Giving insights to the management regarding the feasibility of the planning and advise on the viable solutions and bottlenecks
• Identification and visualization of the planned maintenance and outstanding problems using the available systems
• Tracking the progress of the work package (disruptions and maintenance) based on available resources and by monitoring standard times, bottlenecks, backlog, and feasibility within the given mandate
• Aiding team members in processing and making production figures and/or quality data visible to operations
• Creating, checking, evaluating, and signing inspection lists
• Implementing contingency procedures
• Subject-specific support to the team members
• Instructing in maintenance and malfunctions for the purpose of safe maintenance of vehicles and equipment
• Knowledge transfer for professional development of the team members
• Collaborating with key stakeholders
• Coordination with departments such as: customers, suppliers, TCR departments
• Providing information from customers to team members regarding matters that influence the operations
• Advising customers regarding the availability of vehicles and equipment
• Continuous improvement
• Contributing to the professional knowledge to set-up (quality) measurements in consultation with the management
• Proposal for improvement such as adjusting procedures and making new work agreements
• Investigating and producing technical improvements (modifications) to equipment to reduce the cost price per unit of product to increase availability for the customer
• Performing tasks that are specific for the technicians, including the associated responsibilities and authorities
• Taking end-responsibility for the workshop administration within the own unit and in cooperation with relevant departments
• This includes work orders, invoicing preparation, and time control
• Demonstrating active safety leadership by driving the safety culture and implementing initiatives to continuously improve TCR’s safety performance and OHSA management system

Who We Are Looking For

• An expert technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems
• Ability to make complex decisions whilst under pressure
• Stress resistant
• Assists in implementation of formal quality improvement
• Demonstrates continuing commitment to achieving a OHSA friendly working environment by seeking out and attending additional safety education classes over and above those required
• A real team player
• Strong in communication
• Drive for excellence
• Good MS Office 365 skills
• Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others
• Fluent in English – both oral and written

Pay and Benefits

Pay range for this position is $95,000-$110,000 based on skills and experience.
Our Company At TCR Group, we are committed to revolutionizing the aviation industry by providing integrated solutions for Ground Support Equipment (GSE). Our services include GSE rental, leasing, and maintenance. With headquarters near Brussels and a team of 1800+ employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East. Our dedication to excellence makes us a trusted partner for customers worldwide.

We encourage candidates to apply even if they do not meet all the requirements. Research shows that people from underrepresented groups often hesitate unless they meet every criterion. At TCR, we look for relevance, not perfection.

TCR International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Please note that we do not accept unsolicited applications or inquiries from recruitment agencies.

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