Workshop Administrator

40 hours per week | between 08:00 - 16:30 Monday to Friday | Salary: Up to £26,500 per annum, dependent on experience

About the role

We're looking for a Workshop Administrator to support a busy workshop operation, ensuring jobs are processed accurately and efficiently from start to finish.

Responsibilities

• Raising and managing workshop job cards
• Updating technician time bookings and job records
• Checking and processing workshop documentation
• Finalising parts and labour charges on completed jobs
• Closing jobs and maintaining accurate records
• Processing service invoices, credits and warranty claims
• Producing reports and supporting workshop administration activities
• Acting as a key link between technicians, customers and management

Requirements

• Previous administration experience
• Strong organisational skills and attention to detail
• Excellent communication and customer service skills
• Ability to prioritise workloads and meet deadlines
• Confident user of Microsoft Excel and Word
• Able to work independently and as part of a team
• Calm and focused under pressure with a proactive approach

We welcome applicants from all backgrounds. Even if you don't meet every requirement, we encourage you to apply. We value potential and are committed to supporting your development.

Benefits

• 25 days' holiday plus Bank Holidays (pro rata for part-time employees)
• Enhanced pension and life assurance: 5% employer contribution to pension scheme and life assurance cover of five times your basic salary
• Enhanced family leave policies, including maternity, paternity, adoption and other family leave provisions
• Health and wellbeing support: Company-funded Health Shield Medical Cash Plan, GP Anytime service, Occupational Health support and health surveillance
• Employee support services: Access to Employee Assistance Programme and Care Concierge service for practical, emotional, financial and wellbeing support
• Career development opportunities: Role-specific training, apprenticeships, leadership and management development programmes
• Cycle to Work scheme
• My Benefits platform: Discounts on shopping, travel, entertainment, health and wellbeing services
• Free independent mortgage advice