Workplace Coordinator

About the role

Snowflake (onsite) in Bellevue is looking for an adaptable, proactive, and diligent Workplace Coordinator. You will be a thorough self-starter who develops outstanding customer service and organizational skills, with a keen attention to detail. This role requires a solution-oriented mindset to handle ambiguity, rapid changes in priorities, and short deadlines, along with strong coordination abilities. Reporting to the Workplace Operations Manager, you will perform a variety of office support functions and duties.

About Global Workplace

The Global Workplace Team’s mission is to create an environment for our high-performing teams that allows them to realize their true potential—an environment that promotes speed of information exchange and ideas while aligning with our environmental values and leadership. We’re disruptors and innovators, driven to provide a truly outstanding workplace environment, programs, and services.

Responsibilities

• Provide a welcoming first impression to visitors, guests, vendors, and staff.
• Act as a helpful resource for internal staff, assisting with general workplace inquiries, meeting room bookings, and office event support.
• Take genuine care and responsibility for the entire workplace, ensuring the office is maintained, safe, and ready for use at all times.
• Oversee visitor management systems and requests, including security badging and access requirements.
• Provide facility support for events and meetings, including physical movement of furniture, equipment, boxes, and materials; conference room set-ups; employee moves, adds, and changes; and office and other supplies.
• Support the Food and Beverage program by assisting with general quality control and reporting issues or employee feedback.
• Work independently and effectively within a teaming environment, assuming responsibility without direct supervision.
• Ensure an enjoyable, safe, supportive, and collaborative place to work and visit for employees, customers, and guests.
• Maintain professionalism and high levels of customer service at all times.
• Conduct physical inspections of the facilities and premises, reporting any issues to Workplace colleagues or building management.
• Report issues to building engineers to ensure HVAC systems, electrical equipment, plumbing systems, and associated equipment are maintained and operating properly.
• Address minor repairs of the facilities and premises, including painting, patching, office and kitchen equipment repairs, furniture, ceiling tiles, and carpeting.
• Respond to emergencies and relay incidents to appropriate parties.

Requirements

• 2+ years of Workplace, Hospitality, Security, Event Coordinating, or customer service experience in Real Estate & Facilities.
• Experience with Google/Microsoft Suite, Slack/Teams, following approved budgets and defined processes, and task management.
• Exceptional communication skills and the ability to work independently.
• Ability to manage multiple tasks in a fast-paced environment and handle interruptions with a positive, professional attitude.
• Experience working with third-party vendors.
• Knowledge of HVAC, electrical, plumbing, and building systems.
• Proven track record as an exceptional communicator and go-to person in previous organizations.
• Willingness to roll up your sleeves and do whatever it takes to ensure Workplace realizes its mission.

Pay

The estimated base salary range for this role is $59,000 - $77,700. Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan.
• Flexible spending and health savings account.
• At least 12 paid holidays.
• Paid time off.
• Parental leave.
• Employee assistance program.
• Other company benefits.