Workplace Ambassador

About the role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Responsibilities

• Greets all guests and escorts to respective locations as needed.
• Employee Workspace liaison and support.
• Guidance for office tickets for a/v and facility related issues.
• Works closely with Meeting & Event Managers and assists in executing events.
• Liaison between meeting managers, AV and technical support, food vendors, Paramount group contact.
• Provides information and resources to meeting attendees about their event; assists with copies, signage, receiving, shipping and tracking packages.
• Walks meeting and event space; reports maintenance, housekeeping, and other needs accordingly and follows up to ensure concerns are resolved.
• Follows up with all change requests to ensure accuracy and operational communication.
• Uses internal systems to monitor desk/office space occupancy, logistics, and usage.
• Ensures meeting and office/desk spaces are cleaned and ready prior to arrival and in accordance with defined standards.
• Provides administrative support as needed to general manager and meeting and event managers.
• Maintains effective communication and positive relationships with all operating departments.
• Maintains par office supplies and monthly inventory.

Requirements

• 1 year of customer service, hotel, or similar experience preferred.
• Experience in the hospitality industry preferred.
• Excellent computer software knowledge of Microsoft Office Suite.
• Exceptional organizational skills.
• Exceptional communication skills; written and verbal.
• Outstanding people building and relationship skills.
• High School Diploma or equivalent.

Qualifications

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Skills

Customer service, hotel, or similar experience preferred. Experience in the hospitality industry preferred. Excellent computer software knowledge of Microsoft Office Suite. Exceptional organizational skills. Exceptional communication skills; written and verbal. Outstanding people building and relationship skills. High School Diploma or equivalent.

Benefits

Comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Pay

$30.00 - $32.00

Schedule

N/A