Workforce Scheduling Coordinator

About the role

Urban Park Services is looking for a Workforce Scheduling Coordinator who can bring disciplined follow-through to coverage reliability across remote back-office support for parking and vehicle-assistance field operations, including dispatch, scheduling, billing, records, and customer care. The day-to-day standard is workforce scheduling coordination within parking service operations, with confirmed facts separated from assumptions and unresolved questions.

Responsibilities

• Track the Workforce Scheduling Coordinator workflow by helping the team prepare workforce status reporting.
• Own the Workforce Scheduling Coordinator workflow by helping the team maintain current schedules and coverage records.
• Coordinate the Workforce Scheduling Coordinator workflow by helping the team analyze workload against available capacity.
• Review the Workforce Scheduling Coordinator workflow by helping the team flag coverage gaps before they affect service.
• Maintain the Workforce Scheduling Coordinator workflow by helping the team document schedule changes and ownership.

The practical outcome is dependable coverage reliability: clean records, explicit ownership, timely escalation, and fewer downstream fixes.

Skills

• Use Data Accuracy and Operations Support confidently when carrying out workforce scheduling coordination.
• Apply Dispatch and Scheduling Support without losing track of exceptions, owners, or deadlines.
• Document Coverage Tracking decisions clearly enough that another teammate can follow the reasoning.
• Use sound judgment around Staffing Coordination, especially when escalation is required instead of assumption.

Work Arrangement

Full-time, associate-level position. 100% remote within the United States.

Pay

Base salary: $45,000–$65,000 per year.