Workforce Development Representative
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role (overview), Responsibilities (duties), Requirements (maybe minimum qualifications?), Qualifications (maybe preferred?), Skills (maybe skills listed), Benefits, Pay, Schedule.
We must not create sections with filler. So we need to ensure each section has real content.
Let's extract:
About the role: The paragraph describing the role: "The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. The Workforce Development Representative provides direct career services to Minnesotans by delivering high-quality guidance, support, and instruction across CareerForce programs. This role helps job seekers understand employment options, strengthen job search skills, access available resources, and navigate workforce systems so they can make informed career decisions. The representative plays a key role in assisting Unemployment Insurance applicants, Veterans, and other priority populations by offering individualized and group services, facilitating workshops, and connecting customers to training and employment opportunities. Operating with increasing independence, the Workforce Development Representative collaborates with partners, employers, and internal teams to ensure timely, accurate, and customer-centered service delivery. The position requires strong communication skills, the ability to interpret program requirements, and a commitment to delivering inclusive, culturally responsive services. This role directly supports CareerForce’s mission of helping Minnesotans find meaningful employment and employers find qualified candidates."
That's good.
Responsibilities: Could be derived from description: delivering high-quality guidance, support, instruction; helping job seekers understand options, strengthen job search skills, access resources, navigate workforce systems; assisting UI applicants, Veterans, priority populations with individualized/group services, facilitating workshops, connecting customers to training/employment; collaborating with partners, employers, internal teams; ensuring timely, accurate, customer-centered service delivery; interpreting program requirements; delivering inclusive, culturally responsive services.
We can list as - .
Requirements: Minimum qualifications: "One (1) year of experience providing career services, employment support, program delivery, customer service, or related work that involves assisting individuals in navigating complex information, systems, or resources."
That's a requirement.
Qualifications: Preferred qualifications list: Experience delivering services within workforce development, adult education, counseling, human services, career coaching, or related field; Knowledge of CareerForce program or similar workforce or public assistance programs; Experience working with job seekers from diverse backgrounds, including individuals facing employment barriers; Experience using MinnesotaWorks.net, labor market information tools, or job search platforms; Experience collaborating with employers, workforce partners, community organizations, or educational institutions; Ability to use Microsoft Office, online platforms, and virtual tools (Teams, Webex, etc.) to support service delivery.
Also maybe "Experience facilitating training, workshops, orientations, or group instruction." etc. Actually those were under "Applicants that meet the above minimum qualification will be further evaluated on the following:" which are more like evaluation criteria but could be considered qualifications/skills. Let's treat them as Skills or Qualifications? The instruction: Use sections: Requirements, Qualifications, Skills. We can put the evaluation criteria under Skills maybe.
Let's parse:
After Minimum Qualifications: "Applicants that meet the above minimum qualification will be further evaluated on the following:
- Experience facilitating training, workshops, orientations, or group instruction.
- Experience conducting assessments, interviews, or screenings to identify customer needs and determine next steps.
- Experience providing consultation, guidance, or coaching to help individuals make informed decisions.
- Skilled in managing multiple priorities and maintaining accuracy in a fast-paced or high-volume environment.
- Experience using computer systems, online tools, or databases to research information, support customers, or document interactions.
- Skill in communicating clearly and professionally with diverse populations across verbal and written channels."
These are skills/experience.
Thus we can put them under Skills.
Preferred Qualifications separate.
Additional Requirements: background check etc. Could be under Requirements? But we already have Requirements for minimum qualifications. Additional Requirements could be under Requirements as well, but maybe we can put under Requirements as a list.
But we need to avoid duplication. Let's decide:
Section: About the role (overview)
Section: Responsibilities (duties)
Section: Requirements (minimum qualifications + additional requirements like background check, work authorization, etc.)
Section: Qualifications (preferred qualifications)
Section: Skills (the evaluation criteria)
Section: Benefits (benefits list)
Section: Pay (salary range)
Section: Schedule (work shift/hours, days of work, telework eligible)
We must not include sections with filler. Ensure each has content.
Now extract content.
About the role: Use the paragraph(s) we identified.
Responsibilities: list bullet points.
Requirements: Minimum qualification (1 year experience) plus additional requirements: background check components, must be legally authorized to work in the U.S., no visa sponsorship, maybe also "Designated in Connect 700 Program for Applicants with Disabilities: Yes" but that's a program designation not a requirement. Also "Telework eligible: Yes, may be eligible for some telework" maybe schedule.
But we can include background check and work authorization as requirements.
Qualifications: Preferred qualifications list.
Skills: evaluation criteria list.
Benefits: The benefits paragraph: "As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include: Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals: Training, classes, and professional development Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota."
We need to keep all that but not the boilerplate about eligibility varies? That's substantive but maybe okay. We'll keep.
Pay: Salary range: $26.12 - $37.91 / hourly; $54,538 - $79,156 / annually.
Schedule: Work Shift/Work Hours: Day Shift, 8:00AM - 4:30PM; Days of Work: Monday - Friday; Travel Required: No; Telework Eligible: Yes, may be eligible for some telework.
We can combine.
Now produce HTML.
We must not include or . Just fragment.
We'll use
for each section heading.
We'll use
for prose,
- for lists.
We must not repeat job title as heading.
We must not include Job ID etc.
Let's craft.
First, About the role: maybe combine two paragraphs: The first paragraph about mission and second about role specifics. We'll keep as one
with both sentences? Could be two
but okay.
We'll do:
About the role
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. The Workforce Development Representative provides direct career services to Minnesotans by delivering high-quality guidance, support, and instruction across CareerForce programs. This role helps job seekers understand employment options, strengthen job search skills, access available resources, and navigate workforce systems so they can make informed career decisions. The representative plays a key role in assisting Unemployment Insurance applicants, Veterans, and other priority populations by offering individualized and group services, facilitating workshops, and connecting customers to training and employment opportunities. Operating with increasing independence, the Workforce Development Representative collaborates with partners, employers, and internal teams to ensure timely, accurate, and customer-centered service delivery
for each section heading. We'll use
for prose,
- for lists.
We must not repeat job title as heading.
We must not include Job ID etc.
Let's craft.
First, About the role: maybe combine two paragraphs: The first paragraph about mission and second about role specifics. We'll keep as one
with both sentences? Could be two
but okay. We'll do:
About the role
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. The Workforce Development Representative provides direct career services to Minnesotans by delivering high-quality guidance, support, and instruction across CareerForce programs. This role helps job seekers understand employment options, strengthen job search skills, access available resources, and navigate workforce systems so they can make informed career decisions. The representative plays a key role in assisting Unemployment Insurance applicants, Veterans, and other priority populations by offering individualized and group services, facilitating workshops, and connecting customers to training and employment opportunities. Operating with increasing independence, the Workforce Development Representative collaborates with partners, employers, and internal teams to ensure timely, accurate, and customer-centered service delivery