Workforce Development Representative

Location: Blaine
Telework eligible: Yes, may be eligible for some telework
Full-time, unlimited (regular) position

About the role

The Workforce Development Representative provides basic career services and CareerForce information to job seekers through one-on-one appointments and group instruction, with priority on serving Unemployment Insurance applicants and Veterans. This position is based out of the CareerForce in Blaine, Minnesota.

Responsibilities

• Provide career guidance and resources to job seekers, assisting them in making informed career choices.
• Instruct career seekers on establishing accounts, creating or posting resumes, and conducting job searches on Careerforce.mn.gov.
• Offer training on resume writing, interview skills, and other employment-related workshops.
• Conduct outreach activities to increase awareness of CareerForce programs and services.
• Inform job seekers and businesses about technical resources to assist in securing employment and successful recruitment.
• Assist businesses in accessing CareerForce services.
• Assist job seekers in the Career Lab with troubleshooting LoginMN and CareerForce online accounts, employment applications, and resumes.
• Document notes and services by required deadlines using Microsoft Office Suite (Outlook, Word, Excel, SharePoint) and Careerforce.mn.gov.

Requirements

• One (1) year of experience in a role providing employment and training services, case management, or a similar role as determined by the agency.
• Skill in developing and presenting workshops for adult career seekers, offered both virtually and in person.
• Strong communication skills to connect career seekers with workforce training opportunities.
• Ability to form and grow connections with community partners such as educational institutions, employers, and supportive services.
• Ability to adapt to changing work priorities and goals.
• Organizational and time management skills.

Preferred Qualifications

• Bachelor’s degree in education, social work, human services, counseling, or a closely related field.
• Experience using Careerforce.mn.gov, SharePoint, Webex, and Microsoft Office Suite programs.
• Experience providing career guidance and coaching.
• Experience working effectively with diverse backgrounds and cultures.

Additional Requirements

• A job offer is contingent upon successfully passing a background check, which may include:
  • Criminal background check
  • Employment records check (current and former State employees only)
  • Employment reference check
  • Conflict of interest review
  • Driver’s license and records check
• The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. Applicants must be legally authorized to work in the U.S.

Pay

$26.12 - $37.91 / hourly
$54,538 - $79,156 / annually

Schedule

Day Shift, 8:00 AM - 4:30 PM
Monday - Friday

Benefits

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan providing income after at least three years of service
• Employer-paid life insurance
• Short-term and long-term disability insurance
• Tax-free expense accounts for health, dental, and dependent care
• Resources promoting physical, emotional, social, and financial well-being
• Support for career goals through training, classes, and professional development
• Federal Public Service Loan Forgiveness Program eligibility (for qualifying positions)
• Employee Assistance Program (EAP) for work/life support, including:
  • Mental health support
  • Relationship challenges (personal and work)
  • Grief and loss support
  • Financial and legal assistance
  • Daily living/convenience services (chore services, home repair, trip planning, child/elder care)

Benefits eligibility varies based on employment type, agency, funding availability, union/collective bargaining agreement, location, and length of service.