Workday Operations Support (Temporary)
About the role
Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud to foster a collaborative environment focused on enabling your career growth and continuous professional development. We are seeking for a Workday Operations Support to join our team.
Responsibilities
- Manage and triage a steady stream of Workday support requests; analyze, resolve, document, and close tickets in a timely manner.
- Operate within established governance and intake processes; adhere to SLAs and escalation paths.
- Support regression testing for Workday R1/R2 releases.
- Stabilization Support: Assist with post-implementation cleanup and optimization; identify repeat issues and recommend structural fixes.
- Support data integrity audits and reconciliation efforts.
- Partner with People & Culture (P&C) and Payroll to reduce friction points.
- Document: produce clear, professional documentation for changes, resolutions, and processes.
Requirements
2+ years of Workday production support experience
Strong experience with:
Core HCM Configuration
Business Process Framework troubleshooting
Workday Security (roles, domains, assignments)
Report writing and calculated fields
Experience supporting release cycles and regression testing
Proven ability to manage and resolve high ticket volume
Excellent documentation discipline and attention to detail
Clear, professional written and verbal communication
Qualifications
Individuals must demonstrate eligibility to work in the United States.
Skills
Not specified
Benefits
Not specified
Pay
The salary range for this position is listed below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate's work experience, education, knowledge, skills and geographic location.
$33.00 - $51.00 per hour
Schedule
This temporary role may last up to 1 year.
Contact
For more details, visit Cherry Bekaert’s disclosure page.