Workday Operations Support (Temporary)
About the role
Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud to foster a collaborative environment focused on enabling your career growth and continuous professional development. We are seeking for a Workday Operations Support to join our team.
Responsibilities
- Manage and triage a steady stream of Workday support requests;
- Analyze, resolve, document, and close tickets in a timely manner;
- Operate within established governance and intake processes; adhere to SLAs and escalation paths;
- Execute configuration & maintenance tasks:
- Maintain and optimize the Business Process Framework;
- Configure condition rules and validations;
- Manage notifications and alerts;
- Create and adjust calculated fields;
- Develop and refine custom reports;
- Perform security updates by domain and role-based access;
- Execute EIB loads and corrections;
- Support regression testing for Workday R1/R2 releases;
- Stabilization Support:
- Assist with post-implementation cleanup and optimization;
- Identify repeat issues and recommend structural fixes;
- Support data integrity audits and reconciliation efforts;
- Partner with People & Culture (P&C) and Payroll to reduce friction points;
- Document: produce clear, professional documentation for changes, resolutions, and processes.
Requirements
2+ years of Workday production support experience
- Strong experience with:
- Core HCM Configuration
- Business Process Framework troubleshooting
- Workday Security (roles, domains, assignments)
- Report writing and calculated fields
- Experience supporting release cycles and regression testing
- Proven ability to manage and resolve high ticket volume
- Excellent documentation discipline and attention to detail
- Clear, professional written and verbal communication
Qualifications
What You Bring To The Role
- Strong analytical and problem-solving skills
- Ability to prioritize and manage multiple tasks simultaneously
- Attention to detail and accuracy in documentation
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
Skills
What You Can Expect From Us
- Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect
- The opportunity to innovate and do work that motivates and engages you
- A collaborative environment focused on enabling you to further your career growth and continuous professional development
- Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing
- Flexibility to do impactful work and the time to enjoy your life outside of work
- Opportunities to connect and learn from professionals from different backgrounds and with different cultures
Benefits
Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognizes the value our people bring to our clients and our Firm. The salary range for this position is listed below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate's work experience, education, knowledge, skills and geographic location. Pay Range $33.00 - $51.00 per hour
Pay
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Schedule
Candidates must demonstrate eligibility to work in the United States.
Company Information
Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. For more details, visit https://www.cbh.com/disclosure/
EEO Statement
Cherry Bekaert is an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. Visit https://careers.cbh.com/legal-disclosures/ for further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.
Application Instructions
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.