Workday Operations Support (Temporary)
About the role
Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud to foster a collaborative environment focused on enabling your career growth and continuous professional development. We are seeking for a Workday Operations Support to join our team.
Responsibilities
- Manage and triage a steady stream of Workday support requests; analyze, resolve, document, and close tickets in a timely manner.
- Operate within established governance and intake processes; adhere to SLAs and escalation paths.
- Support regression testing for Workday R1/R2 releases.
- Stabilization Support: Assist with post-implementation cleanup and optimization; identify repeat issues and recommend structural fixes; support data integrity audits and reconciliation efforts.
- Partner with People & Culture (P&C) and Payroll to reduce friction points.
- Document: produce clear, professional documentation for changes, resolutions, and processes.
Requirements
- 2+ years of Workday production support experience
- Strong experience with: Core HCM Configuration, Business Process Framework troubleshooting, Workday Security (roles, domains, assignments), Report writing and calculated fields
- Experience supporting release cycles and regression testing
- Proven ability to manage and resolve high ticket volume
- Excellent documentation discipline and attention to detail
- Clear, professional written and verbal communication
Qualifications
- High school diploma or equivalent
- 2+ years of Workday production support experience
- Strong experience with: Core HCM Configuration, Business Process Framework troubleshooting, Workday Security (roles, domains, assignments), Report writing and calculated fields
- Experience supporting release cycles and regression testing
- Proven ability to manage and resolve high ticket volume
- Excellent documentation discipline and attention to detail
- Clear, professional written and verbal communication
Skills
- Strong analytical and problem-solving skills
- Ability to prioritize and manage multiple tasks simultaneously
- Attention to detail and accuracy
- Effective communication and interpersonal skills
- Proficiency in Microsoft Office Suite
Benefits
Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect. The opportunity to innovate and do work that motivates and engages you. A collaborative environment focused on enabling you to further your career growth and continuous professional development. Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing. Flexibility to do impactful work and the time to enjoy your life outside of work. Opportunities to connect and learn from professionals from different backgrounds and with different cultures.
Pay
The salary range for this position is listed below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate's work experience, education, knowledge, skills, and geographic location. Pay Range $33.00 - $51.00 per hour
Schedule
This temporary role may last up to 1 year. The role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Contact
To apply, candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position. Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at https://careers.cbh.com/ and follow us on LinkedIn, Instagram, Twitter and Facebook.