Workday Operations Support (Temporary)
About the role
Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud to foster a collaborative environment focused on enabling your career growth and continuous professional development. We are seeking for a Workday Operations Support to join our team.
Responsibilities
- Manage and triage a steady stream of Workday support requests;
- Analyze, resolve, document, and close tickets in a timely manner;
- Operate within established governance and intake processes; adhere to SLAs and escalation paths;
- Execute configuration & maintenance tasks:
- Maintain and optimize the Business Process Framework;
- Configure condition rules and validations;
- Manage notifications and alerts;
- Create and adjust calculated fields;
- Develop and refine custom reports;
- Perform security updates by domain and role-based access;
- Execute EIB loads and corrections;
- Support regression testing for Workday R1/R2 releases;
- Stabilization Support:
- Assist with post-implementation cleanup and optimization;
- Identify repeat issues and recommend structural fixes;
- Support data integrity audits and reconciliation efforts;
- Partner with People & Culture (P&C) and Payroll to reduce friction points;
- Document: produce clear, professional documentation for changes, resolutions, and processes.
Requirements
The person in this role will have an opportunity to work from anywhere within the United States. This temporary role may last up to 1 year.
- 2+ years of Workday production support experience;
- Strong experience with:
- Core HCM Configuration;
- Business Process Framework troubleshooting;
- Workday Security (roles, domains, assignments);
- Report writing and calculated fields;
- Experience supporting release cycles and regression testing;
- Proven ability to manage and resolve high ticket volume;
- Excellent documentation discipline and attention to detail;
- Clear, professional written and verbal communication.
Qualifications
Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws.
Benefits
Our shared values that foster inclusion and belonging include uncompromising integrity, collaboration, trust, and mutual respect. The opportunity to innovate and do work that motivates and engages you. A collaborative environment focused on enabling you to further your career growth and continuous professional development. Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing. Flexibility to do impactful work and the time to enjoy your life outside of work. Opportunities to connect and learn from professionals from different backgrounds and with different cultures.
Pay
Pay Range $33.00 - $51.00 per hour
Schedule
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Application Instructions
Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position.
About Cherry Bekaert
Ranked among the largest assurance, tax and advisory firms in the U.S., Cherry Bekaert serves clients across industries in all 50 U.S. states and internationally. For more details, visit https://www.cbh.com/disclosure/.
Equal Employment Opportunity
Cherry Bekaert is committed to providing equal employment opportunities to all individuals regardless of their race, color, religion, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. Visit https://careers.cbh.com/legal-disclosures/ for further information.
Job Posting Details
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.